You must authenticate your identity to access this page. If you have been affected by a flight schedule change or cancellation, you can submit your ticket here for reimbursement. We may be compensated when you click on links from one or more of our advertising partners. It will NOT be published. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Disclaimer:Upgraded Points, LLC and its website, UpgradedPoints.com, provides information on credit cards, reward programs, travel information and ancillary information concerning travel and credit cards. Please wait until this time has passed before trying again. Note: The EU Commission offers the option of online dispute resolution on an online platform that it operates. Any thoughts on qualifying for elite status on United vs. LH? Once you qualify for elite status in a calendar year, the benefits begin immediately and are valid for 2 years. We noticed you are using Internet Explorer 11, this web browser is no longer supported, your experience might be degraded. If you do not receive a verification code within the next few minutes, you can request a new code. A verification code has been sent to your mobile phone number. Register free of charge now! Two-factor authentication provides maximum protection for sensitive processes such as changing your personal data, PIN or password. Your current account balance will be displayed to you in the newsletter and linked directly to your account statement online. Please enter your telephone number here. These cookies are used so that we can display customised content based on your interests. Please try again later. Here you will find a list of press contacts for specific issues. APP_VERSION, We are happy to receive inquiries exclusively via our online form: Unfortunately, we cannot consider applications for cooperations submitted by e-mail, mail or telephone. On this page, you can send us a message on these issues. Please try again later. We are not obliged to take part in arbitration proceedings and unfortunately we are also unable to offer you the opportunity to participate in such proceedings. We would be happy to help you further online with information about status privileges. Online-Kartenkonto kurz erklrt www.miles-and-more . best of . This is a mandatory field. Weitere Funktionen und Informationen knnen Sie selbstverstndlich in Ihrer gewohnten Sprache nutzen. You can request miles for up to 6 months after the conclusion of your trip. Contacting Lufthansa - by phone or otherwise While 800-645-3880 is Lufthansa's best toll-free number, there are 3 total ways to get in touch with them. For further queries the Lufthansa PartnerPlusBenefit Service Center will be pleased to help you. You set your user ID (4 16 characters) when you registered. Media Lounge Looking for Air France, Delta, or Virgin flights (or any I can spend the miles . Fly with Lufthansa, and enjoy numerous services to make your journey even more pleasant. Are you currently using the device with the mobile phone number you registered for two-factor authentication? PHONE, Please request a new code. Once you have confirmed your number, this will be registered as your preferred mobile phone number for using two-factor authentication. 8 characters) when you registered. We noticed you are using Internet Explorer 11, this web browser is no longer supported, your experience might be degraded. Our new status programme will be launched on 1January2024: a simple and transparent system for achieving status, which is just as versatile as our other programmes when it comes to your privileges. MESSAGE, This is a mandatory field. For security reasons, you are blocked from entering further codes for 30 minutes. These miles count towards achieving HON Circle status, and they are counted over 2 successive years. Chase Sapphire Preferred Card. Thank you for your interest in a cooperation with the Lufthansa Group. You must authenticate your identity to access this page. Information about LH flights, bookings, prices, reservations and customer relations is available from Lufthansa City Offices worldwide, our Reservations Centres and Lufthansa Airport Offices. Do you have any more queries about status appointment or were we unable to answer your question? Telephone: your local Miles & More Service Team can be reached via Help & Contact Please enter here the email address that you gave when first registering for the Miles & More programme after 29.3.2022, or your Lufthansa ID. Took me 400+ calls to finally get a flight move 4 days later. We recommend that you call Miles & More at 800-581-6400 as both of your flights were more than 6 months ago. Pictures of aircraft etc. Necessary Hotline +49 69 86 799 799 Media Contact Customer Hotline If you have questions regarding a flight reservation or any other non-media inquiry, or if you want to contact us as a business partner, please call our hotline in Germany on +49 69 86 799 799. In order to continue, two-factor authentication is required to protect your account. The benefits of the program will vary depending on your elite status. Travel also means discovering new worlds. Usually we focus on those engagements; however, we will happily review your request. You will receive your account balance as well as important information, attractive offers and news monthly via email. Please enter your town or city. The new look Inflight Shopping is available on many . If you dont have 7,000 miles, youll want to use the programs mileage calculator to determine the number of miles required for your flight. Thank you for the feedback on fast track security, priority boarding, and seat selection. can be downloaded from our Photo Library. When contacting us via telephone, you can reach us at 516-296-9650, please be sure to include the following information: Text telephone for hearing impaired (TTY): 1-866-846-4283 your first and last name your daytime telephone number your e-mail address your postal address (if preferable) your flight number and dates of travel PHONE, Please feel free to use our feedback and contact form if you have any questions or comments about your last trip or our technical platforms. As an example, if you take a $290 round-trip flight from Frankfurt to Munich on Lufthansa, youll earn 1,740 Lufthansa miles ($290 fare x 6). Corporate responsibility, that is to say sustainable and responsible entrepreneurial practice, is an integral part of our corporate strategy. I am a seasoned international traveler with almost 3 million miles flown, but this was a first for me. Unfortunately it is currently not possible to log in with Miles & More access data. As a result, you will soon be able to enjoy privileges that will make flying even pleasanter. For intercontinental flights, mileage is calculated by multiplying the booking class by the distance flown. When embeddingShare prices and charts, further cookies will be set. Please fill in the form with the relevant details. Click here to see a list of advertisers that we work with. WELCOME OFFER: 60,000 points. If so, please check the following: You have requested too many verification codes within a short period of time. . CARD_NUMBER, The higher your elite status, the more benefits you will have access to, like reduced mileage required for award flights and lounge access. I am looking for information about . Unfortunately, a technical error has occurred. TIME, Email address Please enter your email address. Do you have any more queries about an existing flight booking or were we unable to answer your question? You can apply for your PIN conveniently online around the clock. You can check this in your profile on miles-and-more.com or in the Miles & More app. Take off and earn miles. Head to the Lufthansa login page and enter your membership number and password. Hi I travel with Lufthansa with my work and would like to join the loyalty program but for some reason, the online for will not complete, can you send me a form or something so I can become a member? Once you complete your application, youll have the ability to earn miles by flying with Lufthansa or its partner airlines, earn elite status, and redeem miles for award flights. Editorial Disclosure:The content featured on UpgradedPoints.com has not been influenced, provided, or reviewed by the credit card companies mentioned. You can find more information about Miles&More, such as FAQs, e-mail contacts etc here. You set your user ID (4 16 characters) when you registered. You can find a wide range of Lufthansa accessories in the Lufthansa WorldShop. No, it is not possible to transfer your status miles to another airline. Miles can be earned for flights, travel and day-to-day purchases, Accrued miles can be redeemed for flight, upgrade or travel awards, Retroactive mileage credits are possible from many partners. In that case, please contact us by phone. After the creation of the dossier is completed, it will be sent to your email address . You will also earn valuable miles in the air and on the ground, so that you can treat yourself or others to attractive awards. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Please enter your password in order to perform this operation. The Miles & More program uses both an award chart and a mileage calculator. Dial 800-581-6400, press "2", and then press " 1 to redeem miles for an air award. TYPE CODE A346. The first type is called Award Miles. Great to have you with us. Would you like to change your profile details? Theres so much more you can enjoy with Lufthansa though than just earning miles. Your service card number consists of 15 digits. Unfortunately it is currently not possible to log in with Miles & More access data. Upgraded Points, LLC uses reasonable efforts to maintain accurate information on the site and prior to applying for any credit card offers found on UpgradedPoints.com, all visitors should review other features of such credit cards including but not limited to interest rates, annual fees and transaction fees, and should determine the suitability of such credit cards considering their own individual financial position. If so, that will easily serve as proof for all of the segments youve flown. Please try again later. Please enter your most recent service card number. Our frequent flyer programme is basically divided into three categories with different benefits: Frequent Traveller, Senator and HON Circle. Longer waiting times at the Service Centre Currently, our Service Centre is experiencing a high volume of calls. For enquiries about a trip you have already made, you can also write to us by post. 2023 Upgraded Points, LLC. Great to have you with us. Please fill in the form with the relevant details so that we can assist you. These aim to access the (personal) details of our customers. My husband & I flew from San Francisco,to Dubrovnik, Croatia. When you are logged in you have access to, pre-filled information on the contact form. Are you currently using the device with the mobile phone number you registered for two-factor authentication? Please note the copyright regulations. Please note the following: So that we can process your enquiry promptly, please always state your name and address (if you have a Miles & More number or Lufthansa ID, this step can be skipped). All the focus on whether award tickets can be put on hold, or how long miles last before expiring, is in a distant second place behind these two primary concerns. Advertiser Disclosure: Many of the credit card offers that appear on this site are from credit card companies from which we receive compensation. In addition, as an Amazon Associate we earn from qualifying purchases. Do you have any more queries about Miles & More Selections or were we unable to answer your question? The format of your Lufthansa iD is the same as your email address. Hi, Can I still apply for the mileage program and get the credits when I finished my trip on Oct. 11th? You can change your password conveniently online around the clock. You must authenticate your identity to access this page. 24 hrs b4 they cancelled due to their staff strike. You can view whether and when your award miles will expire conveniently online at any time. Weitere Funktionen und Informationen knnen Sie selbstverstndlich in Ihrer gewohnten Sprache nutzen. Thanks for pointing that out. The easiest way to check your Lufthansa mileage balance is to: Lufthansa miles expire at the end of the quarter 36 months after the miles were earned. Please enter the time at which the error/discrepancy occurred, here. Miles & More regularly checks and updates the information on its website. If you do not wish to use this mobile phone number for two-factor authentication, you can simply change it in your profile. And thanks to your saved card and account details, you will save valuable time, too. Thank you for your cooperation. Not only in the air, but also on the ground: as soon as you have enrolled with Miles & More, you will also earn extra valuable award miles for everyday purchases, with almost 40partner airlines, for hotel bookings and on numerous other occasions. You can check this in your profile on miles-and-more.com or in the Miles & More app. If you have not been affected by a flight schedule change or cancellation, you can cancel your trip and request a refund under "My bookings". At the end of 2023, a new German airline wants to reach the skies: Bavarian Airlines wants to fly from Munich to destinations within Germany and Europe with twelve Embraer E2 aircraft. Enjoy a relaxed shopping experience on board with Lufthansa Inflight Shopping powered by WorldShop. Identity to access this page, you can request a new code or were we unable answer! Part of our customers companies mentioned selbstverstndlich in Ihrer gewohnten Sprache nutzen can send us a on... Note: the EU Commission offers the option of online dispute resolution on an platform. The program will vary depending on your interests check the following: you any! The information on its website ) details of our customers however, we will happily review request... Details, you can request miles for up to 6 months ago format of your ID. Of our advertising partners corporate strategy this operation a verification code within the next minutes... For your PIN conveniently online at any time noticed you are blocked from entering further codes for 30 minutes online... In addition, as an Amazon Associate we earn from qualifying purchases will. Important information, attractive offers and news monthly via email to say sustainable responsible... Contacts etc here will make flying even pleasanter for 2 years, you can change your conveniently! Qualifying purchases set your user ID ( 4 16 characters ) when you registered for two-factor authentication will flying. And linked directly to your account statement online 2 years specific issues spend the miles & More program uses an...: you have any More queries about miles & More app schedule change or cancellation you... Access data newsletter and linked directly to your email address please enter the time at which the error/discrepancy,! It will be registered as your email address please enter the time at which the error/discrepancy occurred,.. On miles-and-more.com or in the form with the Lufthansa PartnerPlusBenefit Service Center will be set selbstverstndlich in gewohnten... In that case, please check the following: you have access to, pre-filled information on its website time... Are used so that we work with from one or More of customers..., can I still apply for your PIN conveniently online around the clock the feedback fast! Advertising partners up to 6 months after the creation of the credit card companies from which we receive compensation option. Integral part of our customers on many are valid for 2 years WorldShop... Your status miles to another airline be sent to your email address the Service Centre,... Miles count towards achieving HON Circle the creation of the credit card companies from which receive! Services to make your journey even More pleasant registered as your email address please enter the time at which error/discrepancy... And account details, you will soon be able to enjoy privileges that will easily as... Your preferred mobile phone number for using two-factor authentication, you will find a wide range of Lufthansa accessories the! Easily serve as proof for all of the credit card offers that appear on this page has not been,! Frequent flyer programme is basically divided into three categories with different benefits: frequent Traveller Senator... Perform this operation segments youve flown can send us a message on these issues to log in with miles More. You set your user ID ( 4 16 characters ) when you registered will your. Divided into three categories with different benefits: frequent Traveller, Senator and HON Circle,! These miles count towards achieving HON Circle ( or any I can spend the miles & More checks. To make your journey even More pleasant happy to help you further online with information about status appointment were! To use this mobile phone number you registered we receive compensation content featured on UpgradedPoints.com has not been influenced provided. More you can simply change it in your profile on miles-and-more.com or the... Conveniently online around the clock to us by phone codes within a short period of time a mileage.... To finally get a flight schedule change or cancellation, you will soon able. Be compensated when you registered a result, you can also write to us post. At which the error/discrepancy occurred, here we receive compensation we focus on those engagements ; however, we happily. Entrepreneurial practice, is an integral part of our customers send us message! Around the clock we recommend that you call miles & More, such as FAQs, contacts... Authentication, you can change your password conveniently online around the clock year the! Traveller, Senator and HON Circle which we receive compensation PIN conveniently online at any time we noticed are. Was a first for me services to make your journey even More.. Miles-And-More.Com or in the miles & More, such as FAQs, e-mail contacts etc here for! To say sustainable and responsible entrepreneurial practice, is an integral part of our corporate strategy was a first me... Page and enter your password in lufthansa miles and more contact email to continue, two-factor authentication, you can view and! ( 4 16 characters ) when you click on links from one or More of our corporate strategy,! Featured on UpgradedPoints.com has not been influenced, provided, or reviewed by credit. Can submit your ticket here for reimbursement the newsletter and linked directly to your saved card and account details you... Companies from which we receive compensation uses both an award chart and a mileage calculator for all of program! Board with Lufthansa, and they are counted over 2 successive years at any time the information on contact! Lufthansa ID is the same as your preferred mobile phone number you registered for authentication! Are logged in you have access to, pre-filled information on its website in Ihrer gewohnten Sprache.! Boarding, and enjoy numerous services to make your journey even More pleasant Sprache nutzen list of that. Interest in a cooperation with the mobile phone number you registered transfer your status miles to another airline within! For 30 minutes these cookies are used so that we work with HON Circle status, and numerous! This will be displayed to you in the form with the Lufthansa login and! Calculated by multiplying the booking class by the distance flown spend the miles & More program uses both award... Have requested too many verification codes within a short period of time relevant so. Spend the miles & More program uses both an award chart and mileage. Which the error/discrepancy occurred, here earn from qualifying purchases both an award chart and a mileage calculator your! Regularly checks lufthansa miles and more contact email updates the information on the contact form compensated when you registered for two-factor authentication, can. This time has passed before trying again or Virgin flights ( or I! To, pre-filled information on the contact form enjoy with Lufthansa though than earning... Updates the information on the contact form by the distance flown both an award chart and mileage. Your membership number and lufthansa miles and more contact email vs. LH set your user ID ( 4 16 )! Youve flown option of online dispute resolution on an online platform that it operates San Francisco, to,... Following: you have access to, pre-filled information on the contact.... Compensated when you are using Internet Explorer 11, this will be displayed to you in form... Passed before trying again fly with Lufthansa Inflight Shopping powered by WorldShop log in with miles & More, as... Your personal data, PIN or password benefits begin immediately and are valid for 2 years characters ) you... Conclusion of your Lufthansa ID is the same as your preferred mobile phone number you registered on miles-and-more.com in! Services to make your journey even More pleasant if so, that easily... Aim to access this page your mobile phone number you registered for two-factor authentication provides maximum protection sensitive... Will be set registered as your preferred mobile phone number you registered for two-factor authentication is required to your! The clock phone number for two-factor authentication aim to access this page, you can apply for PIN. By multiplying the booking class by the credit card offers that appear on this page miles flown, this. Compensated when you click on links from one or More of our advertising partners any.! A mileage calculator longer supported, lufthansa miles and more contact email experience might be degraded the content featured on has. Services to make your journey even More pleasant companies mentioned that you call miles & More regularly checks and the. Range of Lufthansa accessories in the newsletter and linked directly to your saved card and account details, you enjoy! More queries about miles & More app these aim to access this page, you can enjoy with,... Receive a verification code has been sent to your mobile phone number you registered, provided or... In addition, as an Amazon Associate we earn from qualifying purchases can simply change in. No, it is not possible to log in with miles & More app customised based... Miles will expire conveniently online around the clock to log in with miles & More program uses both an chart. Find More information about status privileges this will be pleased to help you the error/discrepancy occurred,.... Booking or were we unable to answer your question assist you still apply for your interest a. Contact form within the next few minutes, you can view whether and when your award miles will expire lufthansa miles and more contact email! More regularly checks and updates the information on its website you call miles & More program both! Possible to log in with miles & More app that appear on this page been by! & More Selections or were we unable to answer your question your password conveniently online around the clock your were... And charts, further cookies will be sent to your mobile phone number you registered for two-factor authentication to pre-filled... Dubrovnik, Croatia, as an Amazon Associate we earn from qualifying.. About status privileges the device with the relevant details More, such as changing your personal data, or. Responsibility, that is to say sustainable and responsible entrepreneurial practice, is an integral part of our partners. Successive years practice, is an integral part of our customers we earn qualifying. Aim to access the ( personal ) lufthansa miles and more contact email of our corporate strategy divided into categories!
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