What Are the Ambitions of Relais & Châteaux? Because that is sustainability. And that was in the mid-to-late ‘80s. I feel like the club business might be the trickiest moving forward, but I feel like if it has that wellness, that medical side that you guys are doing it kind of negates maybe the bad. But I have to, when that happens, it’s like, ‘stop.

Certainly the children were too young to react, but my wife didn’t hold back. Ever since, his focus has been to elevate the brand in terms of responsible design, green initiatives and wellness programming.

But it’s the kind of thing that we actually take quite seriously because it doesn’t have to mean romantic love. Based in Singapore, he was responsible for the operation of 16 hotels throughout the Asia Pacific region with 10 additional properties under development in China, India, Vietnam and the Indian Ocean. One of our six core values is called Emotional Hospitality. Selecting Interior Designers at Accor Hotels, The House of Guerlain: The French Art of Welcoming, Vincent Beaurin Meets the Cheval Blanc Randheli Resort. We can do this, we can do that.’ But to us, it’s just so important to have people that genuinely care about what we care about, because if that’s in place, we’ll get it to work, right. French aesthetic without being too French because we’re not in France but there’s a softness to it that’s there and even though the materials, I guess the difference between doing it in a resort and doing it in New York, even though there’s some similarity in the materials used, how the materials are finished and how they’re designed is way more sophisticated than how we would use them in a resort on a beach in Vietnam or whatever. That’s my big story and that did teach me to control emotion a little bit and be respectful where you are, and it was a really stupid thing to do. His story is equally compelling. We can turn it into an amazing hotel.’ It was just opening. So, it’s so much about the relationship and the connectivity between brand and us, right. I mean, Six Senses, you know better than any we based on this very strong platform of wellness and sustainability. So, is there one time that stands out in your past? He tackles the biggest questions surrounding luxury hotels and shares his opinion in order to lead a constructive and helpful debate. All rights reserved. I grew up around the corner from it. So combination of Vietnamese and the expats living there. It’s not that we want to second guess everything. Six Senses Zighy Bay – Mountain Picnic Facebook Twitter Pinterest LinkedIn Facebook Twitter Pinterest LinkedIn Facebook Twitter Pinterest LinkedIn Facebook Twitter Pinterest LinkedIn Facebook Twitter Pinterest LinkedIn Facebook Twitter Pinterest LinkedIn Facebook Twitter Pinterest LinkedIn Facebook Twitter Pinterest LinkedIn Facebook Twitter Pinterest LinkedIn. No polished concrete, no steel, it needs to be an urban version of what you saw on the beach in Thailand that works perfectly in New York City and that is different to anything else.’ So, I mean, it’s a hell of a demand because in the case of New York, we really didn’t know what it should look like either.

And we think we got it right. But that’s the biggest mistake ever. And then people are so starved of human connection that we’ve kind of come full circle again and said, ‘Okay, let’s look at maybe we don’t have to have as many restaurants seats in a room or we have to look at how many people we let in at a time.’ But honestly by the time we open, I know we will have gone through another 20 reiterations of how we should do it because it is a moving target. You know, we had stayed close to them over the years after having done Baccarat. The High Line speaks for itself. I think this is really going to help drive that agenda forward in an even more aggressive way than it has been coming in the last few years. It was pretty horrific. because who knows what you’re going to learn, and the likelihood is it could be better.

So, between that and the wellness stuff, we’ve got a lot going on. SSR: Yeah. Two examples to further illustrate how we approach the guest welcome is how we make someone feel like they are being welcomed into our home. And I figured I’d be there a couple of years.

Neil attended Westminster Hotel School in London and received a diploma in French Civilization from La Sorbonne in Paris, France. We may be wrong, who knows but we don’t think so. But back then he was all about sustainability and planning and town planning and his vision of the city of the future. And it was just riveting to listen to him.

Under his leadership, the company has opened resorts in some of the world’s And you know, like it or don’t like it, it will be different to most any other luxury hotel in New York. Even the use of materials.

The Art of Coming Together at the Plaza Athénée, The French Art of Welcoming in Hotel Spas, Well-Being: Making the Difference in Hotels, Elegancia: A New Look at the Hotel Industry, The Art of Organizing and Furnishing a Hotel Room, The French Influence in the British Art of Welcoming. And then someone said to me, ‘Just create a virtual club. It’s like really getting out of jail, and we want the freedom to run around and behave like children, which is very heartwarming in some ways, but it’s also encouraging as to what perhaps the future is going to bring as in when we do start reopening in other parts of the world. Six Senses Resorts & Spas operates worldwide. So, your first job was in Portugal. What has been your greatest lesson learned through your amazing career and all your travels, what has been the lesson that has stuck with you throughout it all? The Human Dimension of the Peninsula Towards Its Staff. So, the use of materials, how can they reflect our surroundings. NJ: Well, we’ve got great light to the rooms, you know? And basically took a view that nothing really could be more relevant than that in today’s world. Neil spent 14 years with Four Seasons Hotels and Resorts most recently serving as senior vice president operations for Asia Pacific since 2003. And each country has its own labor laws and its own peculiarities.

And another one of those designers was also Clodagh, who I kind of actually never worked with but had talked about working with for years and years. He has hired the best and brightest minds—from sleep scientists to wellness experts—to deliver transformative experiences for guests. NJ: Yeah. SSR: Going back, because this is not your first rodeo, you’ve been in the industry and worked with many venerable brands. You know, every designer will tell you, ‘Yeah, sure. And those were probably the longest eight or nine days of your life in that jail. We have three floors and a rooftop there, and that’s where we’ll have a whole bunch of different food and beverage outlets, spaces, lounge space for lectures and get-togethers, and other activities. And we’ve all been waiting for our New York debut. And it was historic, only parts of it were protected and it’s being turned into, well I mean, it’s basically being knocked down apart from one huge facade and a staircase and domes, a few domes. So I go, ‘Okay.” So, I’m thinking, here’s this nice Jewish boy from Northwest London in a jail in Caracas with a guy who had just killed his wife’s lover. So how do you find the right collaborator to do that? So we moved to Bali, which was an extraordinary time in my life I have to say. And ultimately moved from Bali to Singapore and then was looking after Southeast Asia for Four Seasons, and then I think, six or seven years as running all of Asia for Four Seasons: opening up China, opening up India and really doing some interesting things. Neil Jacobs is the CEO at Six Senses Hotels Resorts Spas. My first GM job was in the Seychelle in the mid-’70s I think. And sustainability is about environment, it’s about a well environment. So some of it was protected, but Foster + Partner are the design architects and AvroKO is doing the interiors. Haberdashers Askes School, Elstree, Hertfordshire.

As we continue to navigate this new reality, Jacobs is focusing on love, encouraging guests to explore what it means to be mentally, physically, spiritually, and emotionally happy. And again, we’ve always been very quiet about sustainability in some ways it’s just there and we do things, we grow our own food, we’ve never had plastic. Prior to joining Six Senses, Neil spent five years at Starwood Capital Group as president of global hotel operations where he was responsible for the development of two innovative new brands, Baccarat Hotels and 1 Hotels, both debuting in 2014. It sounds cliché because I’m not the first person to say it but to empower people to do what they do well because that’s what creates great organizations and great loyalty. I mean, our employees is still masked. The traditional French art of hosting and service, art of welcoming, is ingrained in the way we prepare for and welcome guests, but Six Senses is less concerned about formality and strict rules and more focused on the individual needs and wishes of our guests. He has hired the best and brightest minds—from sleep scientists to wellness experts—to deliver transformative experiences for guests. NJ: Well, it has two pieces to it. We felt we needed to do that and we are taking temperatures of guests every day and getting very engaged with them. And that’s kind of what started me as running hotels, or actually as GM, and kind of moved on from there. So within seconds, I’m on the ground with submachine gun in my back and someone’s throat on my head and so on.

And on the way out, the guy who arrested me called me in and said, ‘Clearly Mr. Jacobs you know people in high places and so we’re going to let you go.