Interviewers want to know how you approach customer service and how you work to resolve issues and find solutions when needed. Your ATS can make scheduling interviews a breeze. Interviewers should summarize the main issues discussed during the interview, discuss the next course of action to be taken, and thank the respondent for his or her time. This question is a great way for the interviewer to get an idea of how you feel about your qualifications and why youre the best candidate. You dont have to know everything, but the interviewer wants to get an idea of how well you prepared for the interview and why you decided to apply for a position at Burlington. ", I took my time to listen to their grievance, and then in a friendly and professional manner, I explained to them the companys return window, which had already lapsed. The most commonly used steps in their interview process are: In a previous role, a distressed customer confronted me because there was a mix-up in their order, which led to them not receiving everything they ordered. If you aspire to work there, you need to be adequately prepared for their interview. Visit the Financial Aid office's website for more information and to schedule a virtual appointment. Use examples from your previous job or a time when you helped someone in need. How Do You Handle A Change At Work That You Cannot Control? Join the "Our Burlington" team today and grow with us! Because of my assumptions, I lost a loyal customer who felt ignored whenever they came to shop in our stores. I read and learned a lot from them through their failures and how they overcame them. 60 questions about Interviews at Burlington Stores Just wondering what the interview is like and if there will be a drug test in 2023 Asked January 18, 2023 Phone interview, then the manger decides if they will hire you. If the situation demands that I extend my shift to maintain adequate coverage, I will do so as I wait for my seniors to look into addressing the matter. How Do You Manage Work-Related Stress? In my opinion, its important to be honest about my skills and abilities, and I am always willing to learn and grow in my career. Tell me about a time where you had to deal with an angry or upset customer and how you handled it. Customer service interview questions and answers, Company Culture interview questions and answers, Time Management interview questions and answers, Work Ethic interview questions and answers, Leadership interview questions and answers, Problem-solving interview questions and answers. Definition. I explained to them why we wouldnt give them their money back. I know that everything happens at the right and appointed time. The questions are open-ended, with prompts provided for the interviewer to ask for clarification or further information if necessary. Took a few days to reach them and they didn't need afternoon shifters. How Would You Handle A Situation Where Youve Completed Your Shift, But Your Replacement Hasnt Shown Up? Burlington Stores is a large company with many different departments. Your answers should demonstrate that you understand what excellent customer service is and that you are able to work as part of a team. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. 4. I have always been a loyal customer at Burlington Stores as I love the quality of goods and services they offer to their customers. It was good talking to then, they had a lot to say. 8. Burlington, New Jersey Retail Store Supervisor 200 Av. Just before I left work, a colleague had to take total bed rest since she had a difficult pregnancy. Burlington Stores sources its products from a variety of vendors and brands and sells them at prices that are typically lower than those found at traditional department stores. Common stages of the interview process at Burlington Stores according to 1,166 Glassdoor interviews include: Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. "@type": "Answer", GameChanger is the best free mobile Baseball scorekeeping application, used by teams like the The Burlington School for full, detailed and accurate season and player statistics. Was told they called everyone and let them know it had to be rescheduled for next day. $27 Hourly. Employers ask this question to see if you have the academic skills needed for their position. In each role, Ive learned more about what makes a positive shopping experience and how to help customers find exactly what they need.. Burlington Interview Process Applicants seeking customer service professions, such as cashier and sales associate, frequently encounter a straightforward, simplified interview procedure. If I am unable to work overtime due to other commitments or personal reasons, I would communicate this to my manager and offer to help find a solution or find someone else who can cover the additional hours. What the company culture is like OR what the company mission statement is, and how the culture and/or mission relate to your values or personality interview questions and answers - pdf file for free download Page 4 of 10. To land a job at Burlington Stores, familiarize yourself with these top 25 interview questions and answers. Related: Phone interview questions and answers. The Burlington County Jail offers both contact and non-contact visiting at the Burlington County Detention Facility (BCDF). Although the customer was disappointed, they understood the companys position and acknowledged that the mistake was partly theirs as they hadnt stuck to the companys return policy. One of my greatest passions is learning new skills, which motivates me to stay relevant in this fast-changing industry. Finish Line Finish Line Macy's Store Associate - Burlington, Burlington, MA. I also learned the value of being proactive and taking the initiative to find solutions to challenges that came up. On the other hand, I also wanted to uphold the stores policies and not set a precedent for future returns. The interviewer may ask this question to determine if you are flexible and willing to work in any department within the company. By staying organized and managing time effectively, I could complete the restock in time and contribute to the stores sale success that weekend.. You can change your preferences at any time Burlington Transit is the public transport provider in the city of Burlington, Ontario, Canada.Services began in September 1975, after the city had been served by neighbouring systems including Hamilton Street Railway (HSR) and former subsidiary Canada Coach Lines, as well as "local" services to and from Toronto once provided by Gray Coach Lines and GO Transit along Lakeshore Road (). "text": "Burlington Stores, Inc. is a publicly traded retail company that operates a chain of off-price department stores in the United States. Burlington Stores is a leading off-price apparel and home product retailer. Ive been in situations where upset customers confronted me about return policies that I had no control over. However, the arrangement will work better if I am briefed in advance to help me prepare and organize myself. This question can help them determine whether you have experience working as part of a team, which can be an important skill for Burlington Coat Factory employees. Interviewers want to know how you deal with situations where you dont have all the information that you need to complete a task. It was a 2 step interview process. I also learned the importance of time management and organization in handling multiple tasks simultaneously.. When answering this question, it can be helpful to mention the specific skills or qualities you used in order to contribute to the projects success. Interviewers ask this question because they want to know how you manage your time and prioritize under pressure. They want to know more about your approach to handling conflicts and challenges within a team and how you work with others to find solutions. I hope to complete the remaining two exams coming next week. Example:One time, I was working as a sales associate at a clothing store, and we had a customer trying to return an item far outside the stores return policy. This question is a great way to test your customer service skills. { All games and results for The Burlington School in Spring 2023. Asked my availability and made a comment that they can work with it. If hired, I will do my best to learn as much as possible about each role so that I can contribute to the success of the company.. I also made sure to stay organized and stay on track. I would then communicate my concerns and my need for additional training or guidance to my manager or the person assigning the task. This meant that all of the transactions that normally would have gone through that register had to be directed to the other registers, which caused a lot of extra traffic and longer lines for our customers. I took the time to get to know her style and preferences so that I could make suggestions when she came in. Be the first to find this interview helpful. Told her I didn't receive a call and my VM was empty. When answering this question, its important to highlight qualities that are relevant to Burlington Stores, such as being organized, having strong communication skills or being able to work well under pressure. Prelude: #1 Interview Scheduling Platform Product Plans About Library Sign In Get a demo Trusted by hundreds of recruiting teams Interested in Prelude? Example: I believe I am the best person for this job because of my customer service skills and ability to work well with others. More than 50 years after Rita Curran's roommate found her strangled to death in her room, police in Vermont say they have identified the killer using DNA found on a cigarette butt and Curran's . In order to succeed here, you must enjoy helping others. I thought that approaching them to show them around was bothering them. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. They want to see that you can have fun while also being productive. Turning a frustrated customer into a happy one was a great feeling., Related: Customer service interview questions and answers. How Much Do You Hope To Make Working In This Role? How do you like to have fun on your shift? Example:One time, I was working as a sales associate at a retail store, and I had a disagreement with a co-worker about how to handle a customers request. I had to seek counseling which helped me gain confidence and appreciate myself. Owiso Makuku, CEO of Main St. "@type": "Answer", Job Types: Full-time, Part-time, Permanent. Thalamus' core scheduling software provides comprehensive interview management via a real-time scheduling system - online and mobile. Therefore, I would be open to seeking additional training or education to build my skills and expand my knowledge in areas where I may be lacking. Presentation and interview skills are preferred. The off-price retail business relies on making massive purchases directly from manufacturers and selling to consumers at a lower retail price. Burlington is one of the renowned off-price retailers in the US that mainly offers apparel and home products. Rafael Cordero, Caguas, PR, 00725, Puerto Rico Assistant General Manager - Distribution Center - Edgewater Park 4287 US-130, Edgewater Park, NJ 08010 Location Planning Analyst I consider myself a success when I go beyond and above my assigned duties in improving business processes within the institution. I applied online. I listened to the customers concerns and did my best to understand their perspective. Our area manager asked me to lead a team of sales associates and oversee the stores day-to-day operations. Interviewers are interested in what excites you about the position and how you can add value. Events and Job Fairs. What is the interview process like at Burlington Stores? Im optimistic that my hard work and dedication will propel me to get a promotion and earn a much higher wage. Anonymous Interview Candidate in New York, NY, I interviewed at Burlington Stores (New York, NY). They want someone who can perform well in school and has a high GPA. If you desire to work for this company, below are specific questions that you are likely to be asked while attending a job interview with them. With these insights, I would know where to focus and how to improve. If you wear clothes from Burlington, that will serve to be the icing on the cake. The store employee/manager was rude to me for no reason. 2. I apologized for the inconvenience and requested a sales representative to attend to her. I enjoy being able to help people find exactly what theyre looking for, which makes me a great fit for Burlington Coat Factory.. 20. Based on my research about Burlington, I feel its a place that can help me advance career-wise while making a positive contribution to the company. Submit your FAFSA Submit your FAFSA for the 2021-22 school year and review your payment options. The pre-interview phase usually involves all the housekeeping things you need to do. Still, your time is valuable, and it's essential that a. 10-11 a.m.: Interior defensive linemen. They want to know more about your problem-solving skills and how you consider different options before making a decision. Here is the day's interview schedule: 8-9 a.m.: Edge rushers. The three of us each had different strengths, so by working together we were able to complete the project successfully.. I approached him privately and asked if everything was okay and if there was anything I could do to help. After inspecting the shoes myself, I realized there was nothing wrong with them. After passing with a degree in marketing, I secured a job with a retailer in my hometown. What type of product or service the company sells 2. Get a demo We use cookies. We pay competitive wages and offer bonuses for those with excellent job performance - CA$19.00 - CA$20/hr. In such a situation, I calmly let the customers vent their frustrations and work with them to try and find an amicable solution. Contact Us. Students with little experienced are encouraged to enroll in full-time courses, while working professionals have the option to study part time. When you have filled in your application forms, recruiters will assess and screen your application to see if youre a good fit for the job. It would be an answered prayer to work in a retailer that I hold in high esteem. { 2. Whats the largest data set youve worked with? I listened attentively to their concerns and apologized for the inconvenience they had experienced. ] 1. Though I strive to remain organized by planning early, unexpected things sometimes derail planned activities. Burlington Coat Factory is a company that values teamwork and collaboration. , { As long as my suggestions, motives, character, and effort arent misplaced, I dont take offense from destructive criticism. Glassdoor users rated their interview experience at. The pricing and availability of a comprehensive range of products are also affordable compared to rival companies. I organize and prepare schedules days or weeks ahead of time. This process took about 3 months. After that, I explained the policies and procedures for returning or exchanging items and offered to assist them in finding a solution that would meet their needs. Report this job. The interviewer wants to know if you have experience working in such an environment and how well you fit into it. 182 mi (293 km) Shortest duration. In a state known for socially. Home Health Aide, Caregiver, Home Care Provider, Elderly/Senior Care. For more info, visit: burlingtonstores.jobs 12. they were very nice and the questions werent too hard, Anonymous Interview Candidate in Katy, TX, I applied online. This article will give you an overview of the top Burlington interview questions and answers to prepare you for your interview. 5. Share A Challenging Experience Youve Had In Your Career? 17 Assistant Chemist Interview Questions and Answers, 20 Unity Game Development Interview Questions and Answers, 20 F5 GTM Interview Questions and Answers. They want to hear you answer the question in a way that assures them that you can stay organized and that you are capable of handling a high volume of work without getting overwhelmed. "acceptedAnswer": { 0:00 / 20:51 Intro #Burlington #Interview Burlington Video Interview Questions and Answers Practice Voomer 11.4K subscribers Subscribe 112 Share 8.3K views 1 year ago "If you are preparing. I also surround myself with mentors who assist me view challenges objectively and from a different perspective. The Burlington Stores interview process starts with applying for a job online. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I also communicated with my manager and my team to make sure that everyone was on the same page and to delegate tasks when appropriate. After addressing the issue, I would follow up with the customer to ensure that they are satisfied with the resolution and to see if there is anything else I can do to help., Example 2: I remember a time when a customer came into our store, extremely frustrated because they had been looking for a specific product for weeks, and we were out of stock. Where do you see yourself five years from now? 5. Example: I would start by stocking the most popular items first, such as coats, boots and scarves. I dont work on Sundays as I prefer to rest, rejuvenate and prepare for the following week. What type of experience do you have interacting with customers? Example: I would ask the customer how many items they have and then direct them to the shortest line. Demonstrate to the interviewer that you are able to communicate effectively and delegate tasks whenever its appropriate. I divided the shipment boxes into smaller, more manageable chunks to speed up the restocking process. The Burlington interview process can contain different stages. Interviewers ask this question to understand how you would handle situations where you have to work with coworkers who are not meeting expectations. didnt hear back for weeks then got rejected. I believe it is important to be proactive and seek the information and support I need to get the job done., Related: Problem-solving interview questions and answers. To adapt to this change in the work environment, I made sure to stay calm and focused. Furthermore, I provided support and guidance to my team members when needed and encouraged open communication and collaboration. Asked October 24, 2022 15 minutes How do you handle a customer who is upset or dissatisfied? Another way I measure success is the amount of time I spend doing a repetitive task and how efficient and productive I am at it. Journey Information. Example: I love working at Burlington Coat Factory because its so much fun! I also learned the value of following up with customers to ensure that their needs have been met and that they are satisfied with the resolution.. Full-Time. I also communicated with my coworkers and ensured we were all on the same page about handling the increased traffic. I promised to investigate the matter and gave her my card to contact me in case of future setbacks. 19. I was always willing to help them out or answer any questions they had. First interview was with recuiter. The companys stores offer a wide range of merchandise at discounted prices, including clothing, shoes, home goods, and accessories. How do you handle situations that could cause you to be late or miss work? Employers. Its important to me that Im having fun but still getting work done.. Interviews are typically low-stress and last 15 minutes or less. Disagreements in the workplace are a normal part of working in any team. Why do you want to work at Burlington Stores? Willing to work every second weekend. On the other hand, I assumed that approaching them was a nuisance. My primary goal would be to identify a solution or next steps to address the issue and resolve it as quickly as possible. I have perfected the art of swiftly arranging different orders without errors or complaints. I think it was important in this situation to stay open to different perspectives and to be willing to have a respectful dialogue to find a resolution. It made it difficult to get things done efficiently. I feel its time for change and work in an environment that will offer me opportunities to grow and advance my knowledge and skill set. Burlington Coat Factory is a fun place to work, and the interviewer wants to know if youre going to fit in with their team. While there are many job opportunities in prestigious companies like Burlington, many applicants are also eying those job opportunities. Suddenly, one of our registers malfunctioned, and we had to close it down for the day. Example: Burlington Stores offers a wide range of products, such as clothing, accessories, and home decor items. Their stores are located all across the United States. I had to extend my working hours daily to receive all the incoming products, update the system and keep the store organized. By using our site, you agree to our Privacy Policy. It was a rushed interview and I probably would of had a better interview with a computer. 7. After careful consideration, I decided to follow the stores policy and decline the return. Furthermore, your answer should show that you are willing to take action to protect the interests of others and the company. in Woburn, MA . . Teamwork is an important skill for Burlington Coat Factory employees to have. I understand that there are multiple positions available for employees at Burlington Stores. I have trained on dispute resolution from my previous retail job posting and firmly believe that each situation is different and solutions should be on a case-by-case basis. If something unexpected happens, I try my best to prioritize and get back on track as quickly as possible. Burlington Code Academy offers a few options for learning schedules to suit students in different situations. I also really enjoy learning more about different brands of clothing and home products.. A: The HealthcareX | CloudHire virtual job fair allows you to interview virtually with employers through video, audio, and/or text chat. Therefore, ensure that you give the interviewers an example of a situation that you handled calmly and respectfully in order to solve it. Other than that, I get motivated by my desire to meet deadlines and have ample time to review projects and make additional adjustments. The following template is to . When answering this question, it can be helpful to list out your most relevant skills and experience and explain how they make you a good fit for the position. "name": "What is important in a Burlington job interview? The interviewer wants to know if youre willing to work on these days and how you feel about it. Furthermore, Iprocessed transactions as quickly as possible and double-checked my work to minimize errors. This question is a test of your organizational skills and ability to prioritize. Explain that you would do whatever it takes to help the company succeed. In a previous role as a marketing representative, a customer wasnt happy with a purchase they had made and wanted a full refund. 24. Example: I would first ask them what they are looking for in an item, then I would show them several options that fit their needs but are more affordable than the one they were interested in. If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the Reasonable Accommodation Online Request Form . We tried to market to help improve sales, but the industry was experiencing a slump, negatively affecting cash flow. If you have previous experience, its smart to include an example of a time you delivered excellent customer service to turn an upset or dissatisfied customer into a happy one. I have always been flexible and easily adjusted to changes. Despite my effects to appease her and accept that the mistake was ours, she continued yelling and complaining because this wasnt the first time such a mix-up was happening. Burlington Coat Factory is a customer-focused company, so its important that you have experience interacting with customers. I approached this role with a sense of responsibility and a commitment to ensuring that the store ran smoothly and efficiently. Part-Time Caregiver. I used to struggle reaching out to clients who walked into our stores and assumed they didnt need assistance. They want to know how you would react in a challenging situation and whether or not you have the necessary experience to handle it. SCHEDULE AN INTERVIEW Latest Admissions News from The View November 22, 2022 Top 10 Tips for the College Admission Process Example: One time, I had to work with a coworker who was consistently rude and uncooperative, also to customers. Interviewers ask this question to understand how you handle situations where you need to manage multiple tasks or priorities. I found this to be extremely helpful.. , { Salary: $22.00 to $22.50 /hour. In my last position, we had weekly meetings where all of the managers would discuss what they were working on and how their teams could support each other. ", 2. Search and apply for jobs at Burlington Stores. If I am asked to work overtime, I would first assess my current workload and commitments to determine if I am able to accommodate the request. Mind you I have a full time job already with set hours. "text": "The Top 20 Burlington interview questions are: 1. Example:Recently, our team was responsible for restocking the stores shelves and keeping the store clean and organized. Prepare for the types of questions you are likely to be asked when interviewing for a position at Burlington Stores. Good Room, Burlington City Arts Staff: Maera McGinniss 865-5816. They seem like they need people so they basically just want to make sure you're somewhat normal. Research your major options Take the Awato or Career Coach assessment. What do you hope to learn from this job at Burlington Coat Factory? In your Career claimed their employer Profile and is engaged in the work environment, interviewed! Offer a wide range of merchandise at discounted prices, including clothing, accessories, and home items! Them out or answer any questions they had made and wanted a full time job already set. Someone who can perform well in school and has a high GPA can perform well in and... 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