\u00a9 2023 wikiHow, Inc. All rights reserved. However, we recommend checking with the family members to ensure that none of them have made this transaction either. The cherry on top is the new hypocrisy on their Fees FAQ page: Our mission at Patreon is to get you as much money as possible. A totally unofficial Patreon subreddit, for questions about using Patreon only. Negative User Review (aka Complaint) Rules If the answer is no, then you would need to call the credit card issuer and report this transaction. The content is funny and cute, with no politics or religion, and no hate speech. They did an investigation. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. All Rights Reserved. Maybe I care, maybe I don't, but since they are only charging my credit card once, I don't see how they can apply the fee three times and blame the card companies. If you want to support your favorite creators on Patreon, youre probably wondering exactly how your contributions show up on your bank statements. and they don't even tell you who is doing the payment processing. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Due to the frequency of these (and other) complaints, Patreon currently scores a lowly average score of 1.2 out of 5 on Trustpilot. I also DELETED ALL MY payment methods. This image is not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website. Charges on my visa for membership I do not have. The recurring funding service connects creators and their fans in a modern take on the patronage system while creators benefit from guaranteed payments for each creation. Many talented artists remain anonymous because of their lack the business and self-promotional acumen. This sucks. And if youre trying to raise money for your friends kidney operation, GoFundMe is the way to go. It is better to research the transaction before you raise it with the bank or the card. After becoming some tier Patreon you'll be pushed on every page to go to the next tier. Can I freeze my Patreon subscription instead of canceling it? Patreon is a crowdfunding site aimed at a particular audience: artists and online personalities in the business of continuous content creation. Please let us know & good luck! This image is not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website. What is Venmo 855-812-4430 NYUS Credit card Scam Charge? It is possible that it was not approved if it didnt meet our comment guidelines. If you think youre overspending on these services, its high time you started tracking them. If you didn't make this payment, it's possible someone else did, which may be an early indication of fraud. Customers get membership access to their favorite creators as soon as they sign up. Your email address will not be published. First seen on December 1, 2021, If, on the other hand, youre an indie video game developer, a cartoonist, an author, a podcast host, a musician, or youve garnered a huge YouTube following by recording yourself sitting in an oversized gamer chair playing Fortnite while yelling at people, Patreon is well-tailored for you. Review the date, or supported post before confirming your refund with the Refund button. Nonetheless, if you (or your business) produce creative goods that inspire people, Patreons platform is precision-engineered to help you monetize doing what you already love. Never agreed to join or support this business. References. wikiHow, Inc. is the copyright holder of this image under U.S. and international copyright laws. If youve unsubscribed from a monthly creators pledge, you will have access to it until the end of the billing cycle. Can you subscribe to Patreon anonymously? It can also appear as one of the following in your credit cardStatement : Your email address will not be published. Please note that refunds are not reversible. We are unable to obtain a copy of any agreement with them and they will not stop charging us. Caveat emptor. Include your email address to get a message when this question is answered. Report Transaction Post Reply Mark as Useful Post Reply How much is a membership at Carolina Country Club Raleigh? I was supporting 10 creators before the patreon email went out, mostly at the $1-2 level with a couple at $5 and $10. PATREON IGNORED my Complaint I filled with the Santa Clara County DA, by ignoring the DAs attempts to contact them. Click on Cancel Your Payment when a small window pops up. Get your free card. What do Patreons charges look like on my bank statement? wikiHow, Inc. is the copyright holder of this image under U.S. and international copyright laws. Right now, the patron pays $10, and the creator loses 50 cents to Patreon and 19 cents + 30 cents to Stripe. Plain and simple. CKO Patreon* Membership VISIT PATREON.COM/INFO PAYPAL *PATREON IN The names of creators you are supporting will not be included on the statement. Avoid the headaches they have caused us. That you didnt print it suggests youre working for Patreon. Thankfully Patreon listened to the supporters and the creators! Here are the steps to cancel your membership on Patreon on Desktop: While logged in to your patron profile, click the Settings link from the left sidebar navigation Click the Active memberships link from the menubar Locate the creator and click the Edit link Click the Edit or Cancel Membership button Patreon sends an email to the patron confirming they are now a member. Once you sign up for a free trial, theres nothing easier than forgetting all about it. Jason Vissers has been researching, analyzing, and writing about small business software and finance since 2015. Patreon isnt the crowdfunder for everybody. Keep in mind, it's not the fault of the content creators; I had mine send out a notice and lower the pledge levels by 25 cents. Click on Payment methods from the top menu bar. Click on Manage memberships from the menu. Guess what? Select the option to cancel and tap Cancel your membership to confirm. Unsubscribe easily. WHERE HAS ALL OF MY FORMATTING GONE, PATREON?! FAQ. THE LETTER sent to me by my Card Issuers, well multiple letters, constitute BINDING Contracts, since the issuer has allowed nearly instantaneous refilling by Patreon to an Account number they do not posses, the issuer is in BREACH. Patreons ongoing approach to rewards-based crowdfunding sets it apart from Kickstarter and Indiegogo. With our help, you can sue Patreon or any of its creators, and rest assured you will win. If full-disclosure is provided (full-name, organization name, and/or website) we will gladly publish the review immediately. I cant find a comment under the same contact info youve provided here. Patreon charges on the 1st of every month for monthly and per-creation plans. WHY CAN I NO LONGER BOLD?! Under the new model, that same patron would be charged $10 + 29 cents + 35 cents for payment processing, so $10.64, and the creator receives $9.50 of that, or 89.3% efficiency. First off, the payment processing fees straight-up increased. What can we, as dedicated patrons, do about this? Patrons pay on the 1st of each month on PT for any access they had the previous month. I attempted to call the phone number listed on their website (833-972-8766) and it is no longer in service. For direct support, you can submit a question via the website or Twitter, and Patreon will respond via email from Monday-Friday, 9 AM-6 PM PST. Patreon has FAQs for creator issues: one for patron issues and one for general issues. You should double-check with the service provider/financial institution directly as well as obtain independent financial advice prior to making any financial commitments or business decisions. Call 714-815-5524 to reach the Patreon customer service. The sooner you do, the better it will be. Enjoy reading our tips and recommendations. This is the death of the $1 pledge, which is really disappointing. Home Start-Up Business Loan Reviews Patreon Review. Unfortunately, I think you might have gotten a hold of the wrong customer service. Was a different name or email address used? These fees are payable when you move funds from your creator balance to your bank or PayPal account. Scroll down and tap on Edit or Cancel payment below the update button. Complained about it in their forum. going to cancel them all. Select the pencil icon to open the edit patronage page. Patreon enables entrepreneurs and creative teams engaged in any ongoing endeavor to get paid directly by the people who want to consume their content and support their goals. The goal is to educate you about the industry and the companies involved so you can make an informed decision. Any ideas? This is definitely a cash grabIf they charge my 2500+ patrons 35 cents per transaction, they're already making way more than what my processing fees were last month ($835). How do I do that when I have no password -- because I did NOT! What high-traffic subreddits can we spread the word to? Debit CKO*Patreon* Membership833-9728766 CA US, CHKCARD CKO*Patreon* Membership833-9728766 CA US. Thanks for the follow-up. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Click on it. For example, if you pay $2 per video, and the creator releases 3 videos in February, then your card gets charged a total of $6 that month. For example, if you join on January 31st during a leap year, your next charge date will be February 28th. Fast turnaround: as little as 1-2 days. For those wondering, How can the platform fees vary from 5% to 12%? Well, the variance in the platform fee owes to the fact that when you sign up with Patreon, you must choose one of three Patreon subscription plans, each of which has a different platform fee. Tap on Cancel your Payment and confirm. Im thinking about setting up part of my business through Patreon. Scroll down until you reach the Edit or Cancel Payment button. And if they wanted to charge me 3.5% of my total pledge amount as a platform processing fee each month, I would be happy to pay that. Many of these creators are facing the loss of their page altogether, often with minimal/vague justification from Patreon. With less focus on the dollars, artists are able to spend more time doing what they do best: makingart. Furthermore, forget it if you actually have an issue with their site. These fees keep Patreon up and running. Scroll down until you reach the Disable account button. Required fields are marked *. I contacted PayPal, at least they were proactive. First seen on July 10, 2022 , Last updated on August 1, 2022 What is it? Several creators have encountered billing issues as well. Rose Spinelli, founder of The CrowdFundamentals, is an internationally recognized crowdfunding specialist, mentor, trainer and writer.