. Same error message saying my "card details are incorrect". Skip to content Menu Restaurants Offers Trending. Place Orders Online or on your Mobile Phone. EVERY INGREDIENT on EVERY SANDWICH, not just the common extra cheese or no pickle! Not true. Why comment if you're not gonna be helpful? For item availability. You also can't add more than one offer and have to multiple orders. It is burger king after all and its part of the job description. It doesnt tell you until after you pay for your order that the coupon/deal you used wasnt for the location you went to, DONT SHOW THE COUPON IF ITS NOT AVAILABLE AT THAT LOCATION, I lost $22 on that order. Using the click and collect deal above, you can get a Whopper meal from about 4 (normally 7.99) by just paying for regular fries (2.29) and a bottle of water (1.69). DO NOT DOWNLOAD THIS APP UNLESS YOU WANT TO LOSE MONEY!!!!!!! Have to protest charge through credit card or bank. our partner restaurants reserve the right to cancel any order, before or Privacy Policy. BK Rewards: Earn 5% to 10% of your total purchases to be redeemed wherever you want. I hope you figured it out. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Enjoy custom-built, quality food that is always cooked-to-order. People prob get free food this way since they don't even protest chargebacks on app. It is embodied in our mascot and head of security, The Scarecrow, whose mission is to protect and serve farm fresh food. Uh-uh no way, off with the King's head I say. I contacted them and they wrote: "we currently do not have the ability to edit orders after they have been placed. There is literally nowhere to cancel a mobile order, you've got to literally call customer support but they still take your money as soon as you place it. descriptions are maintained, we reserve the right to cancel any order Gonna have to drop by on the way back or risk losing my money. Cash payments are made directly to the restaurant fulfilling the order. We also share information about your use of our site with our social media, advertising and analytics partners. Tell us what was great or what we might have missed, so we can make sure your next visit is great. Get access to exclusive coupons. received a notification stating the order has been accepted. And I know they are correct because my bank account makes these sort of "ghost payments" to Burger King for the total amount of my order. One restaurant had no idea how the app code worked to upsize drink or fries (and of course the code did not refresh and went blank, which was fun). Plus, free surprise products can be found in your app. Phone customer service couldn't refund me for 5 days. Thats why I am SO HAPPY I found the Burger King app for us! Jack wouldn't do that to you, or Miss Wendy or even that creepy clown guy.. That is SO wrong. I'm guessing they took that away at the same time they took away the "cancel order" button that BK's FAQ site for the app says is there. I won't be eating at burger king ever again if that's how they do things . You should not order if you arent going to get it thatsbjust dumb asf tbh not even trying to be mean. It's tedious and frustrating at time. Dont ever imply anything. The only, S M. said: I come here all the time because the food is amazing, but felt like I, Allison C. said: I hadn't been here in years and had always thought of the place as. It's immediately confirmed. All picks and predictions are suggestions only. Branch address 4709 Dorchester Rd, North Charleston, SC, 29405, US Phone number +1 843 554 5610 Category Fast Food Restaurants Working hours Fri 6:00 am - 11:00 pm Burger King Company complaints 4293 View all complaints G Gheshona Judge-Williams of US Dec 16, 2020 12:49 pm EST Burger King - Customer service and refund So luckily the Burger King app allows you to delete ingredients, add extra or make it light. Earn points to spend on free food and drink rewards with our loyalty scheme. I've checked them. I used it last night with a gift card and it didnt take $10 off instead it charged me $1 to use the support coupon ARE YOU SERIOUS?!? I called in the order to pick up on the way home and even ordered a beer to complete the meal. Want to share feedback about your recent Taco Bell visit? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. And in most locations, you can even order ahead. Store couldn't make my food. it seems it doesn't like - or inconsistently dislikes - when you order more than one product or meal at a time. . Well good luck on getting it to add an offer. You have the right to cancel an order up to the point the order is sent What the hell? Burger King Puerto Rico official app allows you to place a mobile order, save with coupons, receive surprises, and much more. Starting this week, there is a special offer. BK is usually ahead of the curve. I've gotten 2 orders refunded because the store was either closed to just to busy to wait for. Zuppler and Store couldn't buy me taco bell. I was about 5 miles away when I was charged. It's a pretty fucked up app if this how they handle this. Never had this issue before until now. Download the Burger King app and eat like a king (or queen) with exclusive fast-food vouchers! Get a 7.99 Whopper meal for about 4. Return/Refund/Cancellation Policy Payment Once your order has been accepted, this represents an agreement between you the user and the restaurant. If you're really committed to MoneySaving (we . I just went through this. Other times, the app closes unexpectedly. We also share information about your use of our site with our social media . So I'm out the money AND out the food. Delivery and/or card charges are calculated per order and based on the Most of the menu missing including all desserts and milkshakes. Sign Up. I strongly advise against using Burger King's app. There is literally nowhere to cancel a mobile order, you've got to literally call customer support but they still take your money as soon as you place it. BS, the Burger King I ordered from is actually burned to the ground but they took my money anyway. 11.99 - rewards = 0.00, but then the payment screen it goes back up to 11.99, and this then carries on through to check out - this happens at all restaurants, and I've also tried reinstalling the app, as well as clearing the cache. Once it starts to shake, you'll see an X Mark at the top of the app icon. I placed an order through the BK app, and when I pressed Im here my card was charged right away (I used Cash App so I got their text). Im sorry, but I giggled at the thought of you angrily chowing down on a Whopper. software or data that you may own, lease, license or otherwise use. That was great! Omg, I just noticed that a recieved an email a few months ths back for an order I called to cancel, basically telling me to kick rocks since I ordered at the wrong restaurant. Burger King. After a slightly cranky reply, they did put a credit in my account for the full amt. There is no "I'm here". Pretty ridiculous when I enter something like frustrated no nicknames are left and a message pops up that its taken! McDonald's at least let's you cancel instantly. It just instantly charged me. Fun fact! Some offers alerted that they are delivery only, then allowed to be added to the basket for collection a minute later. Mark R. said: I agree with everyone's reviews! For more information, see the developers privacy policy. I lost $28.68 and 550 crowns that day.. such bullshit. as a result of your use of the Website, including without limitation App is slow and janky in functionality. If the option is order, pay and go on one platform or add more steps, people will choose the convenience, if all other items are equal. It showed in my bank account immediately. The one thing I have going for me, I work for my financial institution and my desk is 5 feet from the department that handles challenges to charges, so I can get it fixed from that end if they try to pull the "we're not refunding you" crap. This comes to 3.98 and takes you over the 3 threshold to get the burger for free. Discover our menu and order delivery or pick up from a Burger King near you. In a recent announcement, Burger King has integrated with Google to offer the most convenient ordering option. Get vouchers and use loyalty points when you order directly from us. If you pressed it already then thats on you for changing your mind. If the workers want you to show proof that you did do a mobile order, you will find your digital receipt showing the order number, the time of order, BK store number, and amount paid in the "Reorder" section of the app. Don't use the mobile app. Given how expensive BK is generally I can only deduce that this is deliberately made as frustrating as possible so you give up. With The Habit Burger Grill app, it's easier than ever to order your cooked-to-order chargrilled favorites - fast, fresh, and ready when you are. All advice, including picks and predictions, is based on individual commentators opinions and not that of Minute Media or its related brands. Until you do that they dont receive an order and your card isnt charged. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I have cancelled several orders because of the shoddy quality of this app. Get all of your passes, tickets, cards, and more in one place. Multiple times we've tried to use the app to place an order and it doesn't work. Safety starts with understanding how developers collect and share your data. I ordered online at a location that was apparently closed no pop ups, no notifications and no redirection anywhere in the app saying that they were closed. that is based on inaccurate information. Triple-checked. A month later I got an email saying its my fault and they weren't going to refund my order I never picked up. I was in a hurry and didn't have time for this shit so I left. I dont think I will go back to Burger King simply because of my experiences with the app and the horrible customer service that comes with it. Burger King mobile order via Google photo provided by Burger King. Yes. How does Burger King mobile payment work? It begins with a heading 1 called 'Get the Mobile App'. Quadruple-checked them. Sitting in the drive through right now. Find Your BK: Locate your nearest BURGER KING restaurant and never leave those flame-grilled cravings unfulfilled. Press question mark to learn the rest of the keyboard shortcuts. Press J to jump to the feed. Burger King Fast food chain Restaurant chain Restaurant Food Food and Drink. While every effort is made to ensure that accurate pricing and I didn't email them until days after the purchase, so not sure if that made a difference. Earn points to spend on free food and drink rewards with our loyalty scheme. However if you had made the order at the store then they should have given you the refund then and there. Okay so I'm just super late and browsing through, but last week I placed a Mobile Order, and it required me to confirm "I'm Here" when I was close enough. Hi out the money AND out the food, I'm Dad, I just went and picked the goddamn food up, and ate it mad as hell lol. Since 1981, we've been hand-prepping and cooking to order fresh food in our kitchens. Orders won't go through. Discover our menu and order delivery or pick up from a Burger King near you. I called the store (5 calls, 20 min for them to answer) and they said that I had to call the app's customer service. Enter the 11 to 21 digit number off the back of your giftcard and the 3 to 8 pin digit if present to redeem it here Create an account to follow your favorite communities and start taking part in conversations. Store couldnt xfer my order to another store. Hit us up at BK.com/support so we can look into this for you. I still need to disbute the charge on my card, because it never got refunded. Could convenience be the trend for the future? What do you think of the new Burger King mobile order option? No more waiting in line! LearnMore. To delete BURGER KING from your iPhone, Follow these steps: On your homescreen, Tap and hold BURGER KING App until it starts shaking. Yeah its pretty lame really. Very much like the stupid mcd double drive thru. The biggest problem is the rewards aren't deducted from your order. Why did it let us place the order?! I don't know if the app is designed to have the cart disappear if the location is closed for the day but if that is the case, then just have the location unavailable to pick up from. Pay Online. and our Download the Burger King app and eat like a king (or queen) with exclusive fast-food vouchers! after acceptance, and will notify you of any such cancellation. Don't use BK at all. Either way it's a pretty crappy way to run the app. Please ask in store for terms relating to any discounts offered. Ordered shakes and they dont have shakes. With this new mobile ordering option, it will be interesting to see how Burger King and Google expand this partnership. Get secret deals and exclusive mobile coupons with the official BURGER KING app and save like a king! Wow! Is Santa skipping cookies for pancakes this holiday season? As a long standing customer, I hope you get this under control, thank you for letting me express my thoughts. (I was hoping for a remake or refund for food I never received) and all he said was file a complaint. But they made absolute sure to remind you can get BK crowns at every moment it can get. I placed it to the correct location yet the didnt receive my order at all so they obviously wouldnt give me food. Burger King. Order Ahead and Skip the Line at El Pollo Loco. Food is great and price was reasonable!! You have to be super direct. Im getting ready to just give up on posting this rather than wasting my time thinking of an endless list of stupid nicknames! Let me know how returning back goes. I go to the BK to pick it up and the manager says "our broiler is down so we can't make any meat, I'm very sorry". Much of Burger King's marketing strategy this year has focused on driving app downloads through linking creative campaigns to its mobile platform, meeting the growing consumer demand for convenience via technology. Cookie Settings. Don't use the mobile app. There used to be, but doesn't seem to be now, the "i'm here" button. I'd assume somewhere lower on that screen would be a "cancel" button, or maybe you can just close the app or log-out and the order will time-out (without charging you).