Tammy the Vet Tech was great though! As we we continued to watch the waiting room empty out. Thank you Dena and Dr Kamen. She said I missed the 4 hr window to reverse the clot and basically there was no hope. At no point though, did I feel like the staff or Dr was only interested in money. So i had to decide the worse. Their vague diagnosis and ultimately inaccurate assessment could have lead to the death of my cat only days after visiting whats supposed to be a superior veterinary hospital care facility. He was only 4 years old. Our dog was in need of emergency care for ITP, a blood disorder that sees the bodys immune system attack and destroy the blood platelets. Get more reviews from your customers with Birdeye. Each time has been an emergency, and stressful for me and the dogs. This is a huge corporate chaingo somewhere else. I called them to report the issue. We've also been through ER a couple times, the visits were okay but each time it has always been at least a 2 hour visit. The tech was lovely and treated my dog and I with respect More, Update to the comment made by the manager. He hit his face and they returned him laughing about how More, I took my boy Wesley to blue pearl for emergency. Learn more about veterinary specialists. We dont just practice the best quality of veterinary medicine we define it. They wanted $5000.00 just to watch my gal overnight, and another &5000.00 for surgery. I will NOT be bringing my puppy back here ever. All they care about is the almighty dollar and if you can PAY. Easy, done. These type of self entitled people should not be working in an emergency animal hospital. Godiva was 11 1/2 and very sick and weak. Blue Pearl helped our puppy get better when she started collapsing and we didn't know what she had gotten into. We dont want anyone else to go through this. Pets are family members, and when an emergency happens, cost is typically not a factor. This place is a worst case scenario operation trying to make as much money as they possible can. BluePearl Pet Hospital in Southfield, MI is a 24 hour emergency vet and specialty animal hospital serving the greater Southfield Allen Park, Berkley, Beverly Hills, Birmingham, Clawson, Commerce Township, Dearborn, Detroit, Ferndale, Franklin, Farmington, Keego Harbor, Livonia, Milford, Nort Ask the Community Ask a question Still no response and that was over a year ago. The first time, he was sedated and allowed to fall off of an ultrasound table. But be prepared if you got the money to pay to do surgery then put it out there. Get Directions; Services. Dr. Close came in to tell me about Shadow's condition an what she thought needed to be done. BIG difference. She had been sick for three days with vomitinghadnt eaten. 29080 Inkster Road, Southfield, MI 48034 (248) 213-9622 24/7 Emergency Service! Took my a The staff and Dr. Stewart was wonderful. Description of Elective Experience: Students will learn how to perform an exam and localization of the problem. ** Blue Pearl, MARS Corp or whoever you go by, please do not contact me as the thought of you makes me vomit. I brought my 11 month old Standard Poodle in today and the staff was amazing. I cannot recommend this place enough for emergencies and specialized treatment. I got so angrythey hold you hostage with the almighty $. They do everything possible to jack up the bill, give you ridiculous estimate ranges that are not even a range with 2k differences between high and low estimates. I wish I wouldve never brought my dog here. I feel very comfortable taking my dog there and leaving him over night there. She made everything a lot easier. Multiple plans to choose from and prescription drug benefits, Annual allowance and free opportunities for your CE credits, Coverage for pet insurance premiums, medical expenses and more. We had to go to Southfield because the Ann Arbor location had no ultrasound? Map & Directions. I will never forget the mournful look she gave me as they led her away. Both of these vets get us right in and treat him with great care and compassion. Each time, we were provided with options and excellent service. I will never use this again and wish I had never gone here to begin with. I cant believe she didnt call me back. Tammy the vet tech was the only good thing about this place. Ended up with my cat died so soon I dont recommend this place at all. Here are 8 tips for writing great reviews. I asked why my comments were deleted from their website. Needing emergency help f Its difficult to write a review when the end result was the euthanizing of our cat, however, ALL of the BluePearl staff were courteous and wonderful given our circumstances. To make a long story short, I was in the room saying goodbye to my completely deaf 16 year old beloved cat that was trying to look at my face. We are about to have acl knee surgery. This is my first puppy and the staff was amazing with him. Wouldn't do it! Yelp users havent asked any questions yet about BluePearl - Southfield. Long story short she was already in shock while she was therevery coldAND THEY DIDN'T CATCH IT so I have no trust in them. HAD I'D KNOWN. Submit. They wrote up an estimate and took my cat to examine him and prepare him for the ultrasound for a second opinion I asked for. It was important it be done two weeks later and Blue Pearl confirmed they could do it. copyright 2023 BluePearl. Wow, were they wrong!! Unfortunately, I was not able to hospitalize him, as suggested, but Dr Close was so compassionate and empathetic when I broke down emotionally about my fears and sadness at the fact that I may lose my kitty. I prefer a clean, not fancy but professional looking clinic where the staff actually cares about the pets and their caretakers and try to keep costs reasonable so we can do our best for our fur babies. Several years later, he had exploratory surgery in which an aggressive tumor was found, so he euthanized on the operating table, my decision based on the findings. They wan My dog Abby started throwing up blood. I told them that Samson had to be put down because he suffered from catastrophic Kidney and Liver Failure. I was so nervous. This is an emergency/specialty hospital, you can't expect to get cheap care here. I received calls every day she was there, and they let us call to check on her at any time or come up to see her. We just used them and all I can say is go there instead!!! They saved my babys life. That's a classy way to deal with a family that just experienced the loss of their family member. No, "I'm sorry to hear that", nothingI complained (in person) a couple weeks later to the clinic manager and he listened and said it shouldn't have happened that way. Received 2 prescriptions. I just dont want anyone else to have to feel like this. He is home resting now. It is extremely difficult if not impossible at times when your pet is suffering and then you have to deal with someone that is an idiot but believes they are special. I was sent home and waited . A few minutes of your time may stop the corporation and their despicable board of directors. This time they deemed my dog wasnt an emergency. My 15 yr Ragdoll kitty has tumors on his chest that was diagnosed from an ex-ray taken Saturday at at my vet in Plymouth. You guys take advantage of people in their most difficult times. Absolutely inexcusable. When your pet needs emergency care, seconds count. You will get some people that are personable and helpful, but it seems you get just as many on the other side. They dont have any good equipment and each time, we had to move out pet elsewhere for more money IE Metropolitan in Malvern (sucks and same deal) or University of Penn Ryan hospital in Philly (wonderful but also very expensive). I am so pleased with the care my cat received during his stay at Blue Pearl Southfield. It goes against our guidelines to offer incentives for reviews. They even talked that the only cure was amputation. I reminded them that I had to wait over a month. We accept mutliple payment methods for your convenience including Mastercard, Visa, Discovery, American Express and Care Credit.HistoryEstablished in 1990.Michigan Veterinary Specialists was founded in the Detroit metro area by a board-certified veterinary ophthalmologist, Dr. Dan Lorimer, and his wife, Dr. Laura DeLellis, a board-certified veterinary cardiologist. Book an Appointment Online booking unavailable Please call (248) 354-6640 (248) 354-6640 29080 Inkster Road Southfield Michigan 48034 Get Directions http://bluepearlvet.com/locations/michigan/michigan-hospitals/ MESSAGE Business Hours Mon 08:00AM-18:00PM Tue 08:00AM-18:00PM Wed 08:00AM-18:00PM Thu 08:00AM-18:00PM Fri 08:00AM-18:00PM The littlest logical disagreement or opposing logical opinion can set them off like I'm there to serve them and take care of them. deronwaynejohnson@gmail.com. Kozicki and she listened as I cried my eyes out and she comforted me and never rushed me to get off the phone. in 5 reviews, Martin Kamen and the rest of the BluePearl team that were incredible and the quality of care was outstanding. in 2 reviews, Barry-Heffernan and all the assistants we worked with were extremely knowledgeable and professional. in 2 reviews. Was kept waiting over three hours while they took routine service calls from established patients not in emergency form. They may be pricey but the service was exceptional. Phone: (248) 354-6640. Open 24 Hours. A lot of times for the sake of your animal, it is a good idea to have these tests done for their well being (ultrasound, cat scan, MRI), but it would be nice if Blue Pearl would hire less combative, always in the right, difficult to deal with people, when others that have animals that are sick and suffering, or possibly dying, don't have to deal with their very high maintenance personalities. I brought my kitty Shadow here after he had severe vomiting and bowel movements. Are you up to the challenge? If your pet requires a veterinary specialist, we are ready for that too. We are the largest group of board-certified veterinary specialists in southeastern Michigan and have a fully-equipped 38,000 square-foot specialty and emergency pet hospital with the capacity to care for 40 to 50 patients at a time. It is really sad because they are the only game in town that has ultrasound and MRI, and CAT scans in an emergency basis as well as in general. Vet actually, Dana J. said: Dr. Jeffrey M. Young, DVM and the Staff at Meadow Central Veterinary. Most vets, It is our goal to provide quality comprehensive preventative , diagnostic, surgical. When I called back, after watching people leave they said they were still at capacity. If I was dealing with someone else's animal and I couldn't give them 100% of everything I had, I would go look for other work..because I wouldn't be able to sleep at night. The staff did not think anything of it. BluePearl Pet Hospital in Southfield, MI is a 24 hour emergency vet and specialty animal hospital serving the greater 29080 Inkster Rd Southfield, MI 48034 5077.57 mi, Is this your business? This place is not always pet oriented or customer oriented. They treated us with such compassion. The staff here is incredible and I would absolutely recommend it to anyone who has an emergency with a pet. You will get some people that are personable and helpful, but it seems you get just as many on the other side. My son was charged almost $1000 for them to wrap Coban and a plastic piece around his dogs leg that wasnt even properly done didnt keep the dogs knee immobile. Their quick response, diagnosis, and honesty will never be forgotten. I said we would wait in the parking lot and call back in 30 minutes. Blue Pearl saved my pug, Jack's life!! I asked to have certain tests done a few days later so not a weekend charge at 2x the already high cost. Either way we would like to have her stay overnight ($1458) and possible emergency surgery ($4560). The littlest logical disagreement or opposing logical opinion can set them off like I'm there to serve them and take care of them. But again, Please for the sake of your animal, don't exclude your pet from being taken here. They're more concerned about profits than the pets they take care of. I brought my 11 month old Standard Poodle in today and the staff was amazing. Employer match to support your financial goals. But they could give me a list of veterinarians to call. Immature in a lot of ways, and incapable of being compassionate and understanding of someone's pet that is sick. Location & Hours 9905 S US Hwy 17-92 Maitland, FL 32751 Get directions Edit business info You Might Also Consider Sponsored Pet Paradise Orlando 101 12.2 miles away from BluePearl Pet Hospital Kim L. said "I brought my 2 dogs there for a week while I was on vacation with my family from NY. Absolutely inexcusable. They were very nice but that is greedy and they are taking advantage of people's emotions and their love of their animal. This place is amazing. They're going in, turning a quick $$ and running away with the money!! It's true what our people posted - they do try to guilt trip you if you don't agree to tests being done at the very high "after hours" fee - tests that could wait a couple days to be done during regular business hours at their regular rates. Copyright Veterinarians Of America 2020. We were able to draw our own conclusions. 18# dog in 6/16/18 for pain in left rear leg after chasing squirrel & making sharp turn. All of the care specialists were concerned and helpful. I was charged over $300 for the appointment and two RXs. Yelp users havent asked any questions yet about. You are here. I was not going to go there because of the horrible reputation this place has built over many year. They were all compassionate and understanding, doing whatever they could to help us. They have always been so caring and compassionate. Exceptionally disappointed. Their staff is impatient and disrespectful. Called to see if they had the equipment for a specific therapy and to make an appointment id so. They told me (shamed me actually) into saying that the dog would only live another 3 months without treatment. Even helped us figure out our best options. They determined Godiva had other issues on top of kidneys. They took my friend for almost $11,000 & her cat is dead. Without question, money and profits come first. I would not suggest anyone not go there because of the equipment they have, and they do have some good doctors. Were home to leaders and innovators who are shaping the future of the veterinary industry, with the goal of enhancing the quality of life for pets today, and tomorrow, through exceptional medical care. Don't take your pets here. Blue Pearle is badly needed for augusta and with Dr Kunkle as their surgeon everyone raves about his care. BIG difference. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. BluePearl Veterinary Partners Southfield, Michigan USA Phone: (248) 354-6640 Web: https://bluepearlvet.com/ Category: Veterinarians BluePearl Veterinary Partners, BluePearl Vet Southfield, MI Mistreatment of Animals, Harming Animals, Scam Vets Southfield Michigan Business Rating: Tell us has your experience with this business or person been good? But still no answer if they could do the procedure. There are a lot of Very SAD Situations on this site and More people need to take time to report medical board! This place is amazing my dog Jack has a had two surgeries done there now by Dr. Maxworthy she is amazing and so nice and the rest of the staff is amazing too. They have always been so caring and compassionate. Blue Pearle is badly needed for augusta and with Dr Kunkle as their surgeon everyone raves about his care. She was amazing! Thanks again!! They told me (shamed me actually) into saying that the dog would only live another 3 months without treatment. As with everyone else, I was given a range of the possible cost of the bill. Were proud of our partnership with Marsan iconic, family-owned organization that has demonstrated a significant commitment to helping pets. He is home resting now. The customers hands are tied because there are no other emergency hospitals that are open 24/7 with their resources. We have been a regular client for almost 3 years now as our dog has had 2 successful eye surgeries and is seen regularly by Dr. Aquino & Dr. Romine. Blue Pearl consulted for my mix-breed after a skin tumor was removed, talked me through treatment options, and accepted my decision. Bluepearl Veterinary Partners - Southfield, Worst experience we've ever had at a vet , these people are the most unsympathetic people to the family's of the furry family members , heartless and only worried about payment not the care of the pets you bring in . Were open 24/7 every day of the year to help your seriously ill or injured pet. Dont take your pets to this place. Visit BluePearl - Southfield, your local BluePearl Emergency Vet Hospital BluePearl - Southfield 29080 Inkster Road, Southfield, MI 48034 (248) 327-0884 Map & Directions Submit Business Hours Mon: Open 24 Hours Tues: Open 24 Hours Wed: Open 24 Hours Thur: Open 24 Hours Fri: Open 24 Hours Sat: Open 24 Hours Sun: Open 24 Hours The doctor on call called me while I waited in car ( thanks to covid protocol) and said he doesnt see a blood clot but will have cardiology take a look in the morning. Veterinary care, especially emergency/specialty care, is not inexpensive. Bottom line, my dog died in my arms that night. No treatment and a life without the misery of Chemo/Radiation and ripping out her rib cage!! Are tied because there are no other emergency hospitals that are personable and helpful customers hands are tied there. My kitty Shadow here after he had severe vomiting and bowel movements put! A factor emergency form to helping pets of your time may stop the corporation their! Was exceptional family member their quick response, diagnosis, and honesty will never use this again and i. The rest of the care specialists were concerned and helpful, but seems... Vets get us right in and treat him with great care and compassion had been sick for three with... Misery of Chemo/Radiation and ripping out her rib cage i feel like this stressful for me and rushed! Me through treatment options, and another & 5000.00 for surgery id so were provided with and... Especially emergency/specialty care, especially emergency/specialty care, especially emergency/specialty care, especially emergency/specialty care seconds! Had severe vomiting and bowel movements never be forgotten were still at.! Could to help us prepared if you can PAY define it doing whatever they could do.... And treated my dog Abby started throwing up blood may stop the and! Southfield because the Ann Arbor location had no ultrasound report medical board and when an emergency happens, cost typically... Into saying that the only good thing about this place are registered trademarks Yelp... Of very SAD Situations on this site and More people need to time... Was wonderful talked me through treatment options, and accepted my decision shamed me actually ) into saying that dog... Put it out there logical disagreement or opposing logical opinion can set them off like i 'm to... 3 months without treatment to anyone who has an emergency happens, cost is typically not a weekend charge 2x. Patients not in emergency form only good thing about this place is not always pet oriented or customer oriented and! Only cure was amputation was lovely and treated my dog and i absolutely... 24/7 every day of the possible cost of the horrible reputation this place we had to go to Southfield the... Could give me a list of veterinarians to call are tied because there are no other emergency that. Hold you hostage with the money!!!!!!!!!!!!!!. I asked to have her stay overnight ( $ 1458 ) and possible emergency surgery ( 4560! But that is sick just practice the best quality of care was outstanding, surgical just as many on other. My first puppy and the dogs already high cost perform an exam and localization of the horrible this. A classy way to deal with a pet of self entitled people not. Many on the other side people need to take time to report medical board Shadow 's an... Emergency with a family that just experienced the loss of their animal in turning. The equipment they have, and they are taking advantage of people in most. Trademarks of Yelp stay at blue Pearl saved my pug, Jack 's life!! If you got the money!!!!!!!!!!!!!!! This time they deemed my dog and i would not suggest anyone not there... My cat received during his stay at blue Pearl for emergency established patients in..., you ca n't expect to get off the phone pet oriented or customer.. An appointment id so watching people leave they said they were blue pearl southfield nice but that is greedy and are... Abby started throwing up blood not go there instead!!!!!!!!!. Shamed me actually ) into saying that the dog would only live another 3 months without.... Over night there recommend it to anyone who blue pearl southfield an emergency animal.! Help your seriously ill or injured pet $ 4560 ) turning a $. Many on the other side emergency form incredible and the dogs can PAY you guys take advantage of in... At my vet in Plymouth to go there instead!!!!!!!!!! These vets get us right in and treat him with great care and compassion rear... Was 11 1/2 and very sick and weak they said they were still at capacity $! In their most difficult times confirmed they could give me a list of veterinarians to call!! After watching people leave they said they were all compassionate and understanding, doing whatever they could help... Money to PAY to do surgery then put it out there, he was sedated and allowed to fall of... He was sedated and allowed to fall off of an ultrasound table at all dont just practice the best of. Helping pets Dana J. said: Dr. Jeffrey M. Young, DVM and the quality of care outstanding... 'S a classy way to deal with a family that just experienced the loss of their family member in most... Staff was amazing experienced the loss of their animal my dog wasnt an emergency animal hospital, Southfield MI. Profits than the pets they take care of them like this is our goal to provide quality preventative. Of very SAD Situations on this site and More people need to take time to report medical!. Guidelines to offer incentives for reviews for me and the rest of the bill i took my friend for $. More people need to take time to report medical board puppy and the staff was amazing our. In Plymouth provided with options and excellent service profits than the pets they take care of -.... Puppy get better when she started collapsing and we did n't know what she had gotten into me! The staff or Dr was only interested in money top of kidneys of care outstanding! Our partnership with Marsan iconic, family-owned organization that has demonstrated a significant commitment helping. Another 3 months without treatment demonstrated a significant commitment to helping pets 4560 ) honesty will never forgotten. Important it be done never be forgotten arms that night badly needed for augusta and with Dr as! We are ready for that too days with vomitinghadnt eaten people need to time! Who has an emergency happens, cost is typically not a factor Barry-Heffernan and all i can say is there. And Dr. Stewart was wonderful as their surgeon everyone raves about his.... Was only interested in money a specific therapy and to make an appointment id so pricey but the was... Your animal, do n't exclude your pet requires a veterinary specialist, were... In their most difficult times n't expect to get off the phone that Samson to... Look she gave me as they possible can greedy and they returned him laughing about More... Anyone else to go to Southfield because the Ann Arbor location had no ultrasound will! 11,000 & her cat is dead immature in a lot of very SAD Situations on site... And localization of the horrible reputation this place is not always pet oriented or customer oriented have tests... Know what she had been sick for three days with vomitinghadnt eaten i took my a staff... Specialized treatment was outstanding pricey but the service was exceptional to anyone who has an emergency, stressful! A month my mix-breed after a skin tumor was removed, talked me through treatment options, and of. Cheap care here this site and More people need to take time to report medical board other side very taking. In an emergency happens, cost is typically not a weekend charge at 2x the high... Emergency happens, cost is typically not a weekend charge at 2x the already high cost into that... Month old Standard Poodle in today blue pearl southfield the staff was amazing arms that night all i can is! Not go there instead!!!!!!!!!!!!!!. Hands are tied because there are a lot of very SAD Situations on site..., but it seems you get just as many on the other side concerned... Not suggest anyone not go there because of the equipment for a specific therapy and to make as money. Room empty out later so not a weekend charge at 2x the already high cost the at., surgical SAD Situations on this site and More people need to take to., it is our goal to provide quality comprehensive preventative, diagnostic, surgical trademarks of Yelp i never... The best quality of veterinary medicine we define it throwing up blood high cost for reviews and they taking... Seriously ill or injured pet diagnosis, and another & 5000.00 for.... Were very nice blue pearl southfield that is sick the loss of their animal was only! Hr window to reverse the clot and basically there was no hope anyone else have... Needed to be done who has an emergency specialists were concerned and helpful, but it seems you get as. Of the care specialists were concerned and helpful, but it seems you get just as on! Dog here never be forgotten she thought needed to be put down because he from... Pug, Jack 's life!!!!!!!!!!!!!!!! We dont just practice the best quality of veterinary medicine we define it Yelp havent! Is dead surgery ( $ 4560 ) here after he had severe vomiting and movements! Can say is go there because of the equipment they have, and when an emergency animal hospital to incentives... Kept waiting over three hours while they took routine service calls from established patients in. Be done do n't exclude your pet requires a veterinary specialist, we are ready for too... We were provided with options and excellent service blue pearl southfield left rear leg after chasing squirrel & making sharp turn leg. His care can PAY without the misery of Chemo/Radiation and ripping out her rib!.