All of these actions are taken to expedite shipment to the customer as soon as possible. The team also receives industry updates and training to keep their skills sharp. Take the invoice and place it in the original shoebox, not the shipping box. However, they may also wish to pass off a fake item as real. Continue to search our help center or contact us. This link will generate a self service portal to help you complete the purchase. My Account. Required fields are marked *. Does anyone else have experience with this? You have to make sure that the shipping box is not too small. It can only be cut. StockX is undoubtedly one of the few online retailers that has a strict authentication policy. Others have even theorized that StockX may reject certain items on purpose for the sole reason of collecting fees. StockX may allow for a return and refund of the shoes, When Does Meijer Restock? To begin, the quality of your footwear will have a direct impact on your earning potential. In major cities such as London and New York, you will find StockX drop-off locations where you can hand over your sold items in person and kickstart the authentication and payout process (Credit: Valerii Eidlin / Shutterstock). If your item has been found to be counterfeit, the product may be seized and turned over to the proper authorities. A bid can stay up the whole time without anyone accepting it. StockX tags with the most common color are shamrock shades of green. How to Package Shoes for StockX. What you wear matters, and StockX aims to help regardless of the sneaker you are searching for. Its important to make sure you review the Bid carefully, which includes the shoe model, size, and the amount youve offered. Last June, Nike sued the Brooklyn-based art collective MSCHF, after the group released Satan Shoes, which were Nikes the company had purchased, then filled with a drop of Lil Nas Xs own blood. The one exception to this in regards to fake or counterfeit goods. StockX is pretty specific about how they accept the shoes from sellers. Your email address will not be published. Seller is not shipping my order to StockX. If StockX doesnt approve for whatever reason, you will be subject to a fee of 15% of the items price, and a minimum of $15. What, if any, consequences may arise from mailing a pair of shoes that arent new in the box? Choose the kind of help you need. Shoddy ass service. Or they can place an 'Ask.'. The second primary thing that youll want to look out for is dirt or smudges. If you want to connect with James, follow him on your favorite social networks! Ask for refund or wait. You can just put on the shipping box without using the tape. After that, click on the View All Bids option to see if the amount youve listed is available. The next thing to do is to test for heel drag. In another related case from 2004, Tiffany sued eBay for its role in reselling counterfeit Tiffany jewelry. Of course, it doesnt rule out the possibility of eventually coming across some. In either case, StockX advertises an easy-to-use platform with built-in guarantees. You can resell anything you get from StockX. After receiving payment for the shoes, you will post them for sale online and then send them to the customer. StockX believes they have an outstanding approach and claim that only .3% of buyers are unhappy with their purchase. Nike has doubled down on litigation against StockX in a heavyweight lawsuit between the biggest shoe manufacturer in the world and the hypebeast shoe . Am I even going to get my shoes back? Tape the UPS label on the outside of the shipping box, not the shoebox. The battle started in February, when Nike filed a trademark suit against StockX, after StockX announced a program that promised to turn your shoe purchases on its site into instant NFTs. Although there is a section on the StockX website dedicated to B-grades, StockX prohibits the acceptance of factory seconds there. Shipping worldwide. Asks, Sell Now, shipping, verification and payment info. For example, if you want to buy a pair of sneakers, these are the exact steps you should follow: Open the StockX website and search for a pair of sneakers you want to bid on. Lovers of the secondhand sneaker market may wonder whether they can purchase previously owned sneakers on StockX. The email they sent me just says this : Our authentication team received the item you sold, but unfortunately it did not pass our verification process due to: They didn't even give a reason. Bids, Buy Now, how to pay and deliveries. You cant use the shoebox as the shipping box, even if you put it in an envelope. One of the common mistakes is putting the invoice printout outside the original shoebox. Although it is not common to sell fake products on this platform it is important to keep an eye out for sellers selling them. (Nike, having not minted these NFTs itself, claimed StockX was misusing its trademark by minting NFTs from Nike shoes.) Finally, all items on StockX must be brand new, and not show any signs of being worn or used. . i just sold my hoodie too, it's been in the package for about 3 months and it failed. Whereas StockX takes that next step . ), How Does Stockx Know You Shipped? Here on JamesMcAllisterOnline.com, he shares his knowledge that brought him to where he is today. Using a shoe that shows any indications of deterioration might be a red flag that it has been worn. (The argument is reminiscent of how social media companies offer a few misinformation tools to distance themselves from the fake news on their own platforms today!) (What To Know! Ironically, some people have taken the risk to list the item again and have it pass the next time it gets shipped to StockX. If you choose to Buy Now, and your purchase attempt is unable to be accepted, you will see messaging prompting you to a link that will help you verify your personal information. If StockX does not approve your item during their verification process, the item will be returned to you and you will be charged 15% of the final sale price of the item. They have a tag to authenticate the shoe as original and in good condition. We recommend handling items as little as possible and being mindful of where they are stored to prevent verification failing for dirt and other similar issues. (Everything To Know! You can go back periodically to check if the prices have changed and decided if you want to edit your Bid. StockX is the best place to shop for streetwear, sneakers and collectibles. While fraudulent tags may have many shades of green, legit ones will always be the same color. However, sometimes a seller is not able to manage. They rarely bring cases against the seller, but in this instance, StockX is different from an Amazon or eBay, in that Amazon or eBay just tells consumers, Buyer beware! The buyer pays the shipping costs for the new items. The buyer could be inconvenienced if they dont follow the company guidelines. Continue reading to learn more about StockXs authentication process. It might be something accidental, that you havent noticed, and now youre shipping it to StockX. . But what happens if StockX rejects the item? Otherwise, StockX will reject it. StockX does not return items that are counterfeit or misrepresented and may, in fact, turn these items over to the relevant authorities. Open the StockX website and search for a pair of sneakers you want to bid on. StockX vendors should ensure that their merchandise meets their standards. If this happens however, StockX may allow for a return and refund of the shoes, and sellers may be held liable for the funds. StockX uses only UPS for the shipping process for its sellers. We aim to help customers find the answers the need when it comes to retail. This can include anything from incorrect condition, wrong brand or model, authenticity issues, or failure to meet StockX guidelines. Those shoes should be able to sell on StockX if they are up to snuff with the criteria set forth there. Press J to jump to the feed. Use tape to close the box safely. Nike did not respond to a request for comment by press time. If you are missing the shoe box for example, your item will fail verification. The company started as a marketplace for sneakers, but has since expanded into other clothing . All stock markets can be fickle at times its the same with StockX. Your email address will not be published. There are a few different things that can cause verification to fail on StockX. StockX reveals its most-faked sneakers in 2016 and 2020 to celebrate five years of the reselling platform. Once you complete the steps in the self service portal you will be notified right away if your information was verified, and if so, be able to purchase the item again. How a court would interpret the nuance of all these details is a complete gray area because there are no perfect precedents. StockX does have physical locations, but not the kind you can shop currently. If StockX rejects your shoes, you will receive an email outlining why they were rejected. You sign up for an account and list the sneakers or streetwear you want to sell. 2019 What To Do When Reselling On StockX - YouTube StockX recently sent back the shoes that I sold for $195. StockX operates 50 checkpoints in New York City and Los Angeles that verify the authenticity of products as well as ensuring they comply with the deadstock condition standard. Shoes that have been used can be resold at several different establishments. Let us know in the comments section below. This is part and parcel of large companies trying to maintain controls over trademarks, products, and distribution lines, says Grinvald. Assuming you paid the ask or won the bid, your next step is to wait for the premium sneakers to arrive with their authentication paperwork. In this case, eBay won. Sellers like to joke that StockX can pick up on dirt or stains so small, that you would need a microscope to see them. Then last week, Nike upped the legal ante: It added an accusation of counterfeiting on top of its existing trademark suit, claiming that it purchased four pairs of fake Nikes from StockX. In addition, all "Deadstock" sneakers must come in the original box, which may have encountered minimal damage from shipping, discoloration from storage and/or any normal wear and tear due to aging. Important note: Youre not allowed to put any stickers to the shipping box that has HAZMAT labels. The quality of authentic tags paint is clearly better than fake tags. Along with Goat, it is among the biggest names in the sneaker resale market. Before taping up the box, inspect it thoroughly, so as not to risk them returning it to you. One of StockXs unique selling points is that they verify and authenticate all items that are sold on their platform. The only thing I can think that I did "wrong" was send them to StockX in an external box that couldn't be taped up how they wanted because it didn't have opening flaps on the front. StockX is without doubt one of the fastest growing internet marketplaces. Their system is so fucked up theres nothing you or I can do about it. StockX says that a regular order will ideally take seven to twelve business days to reach you. Verification. StockX allows you to bid on the rarest and most desired sneakers created. This team is continually improving the authentication of new styles, SKUs and technologies that collect data to improve and innovate StockXs authentication technology. If your Bid is the highest, and a seller places an Ask for the item that matches your Bid, theyll automatically sell to you. Its an active middleman in every purchase. Processing your order takes time and depends on the available shipping services. (It Depends), What Happens If Your Shoes Dont Pass Authentication On Goat? This process is similar to a multi-point inspection, and every single product on the StockX platform goes through it. If you cant find a UPS drop off location near you, its also possible to schedule a pickup. The online retailer has been a major player in the sneaker market since its 2015 launch by Dan Gilbert. The company reportedly suspends accounts and bans people from the platform if the goods are not real. Subscribe You may lose money instead of generating a profit if you dont. And its no different when youre trying to sell your shoes on StockX. What should I do? StockX will automatically charge you, and the seller on the other side of StockX will start packaging your shoes or anything else you might have bought. I want to warn you that my English is bad. It doesnt matter what price you bid, if a seller accepts it, StockX will charge you, and theres no way to cancel the order. If the sneakers are more than five years old, and any aging signs are expected, this is acceptable. It was in a plain cardboard box that I received another pair of sneakers in, it fit their size requirements but wasnt technically folded in the way their sample images were. ), What Condition Do Shoes Have To Be To Sell On Stockx? When you place a bid, you can choose to make it live for one day, three days, a week, two weeks, a month, or two months. So, before you decide to sell your old footwear on StockX, its important to weigh the benefits and drawbacks. To make matters worse for StockX, if an investigation found that StockX was knowingly selling counterfeit goods, it would have to pay triple the damages of a standard counterfeiting claim. The platform requests everyone considering bidding or making an offer to consider their circumstances. StockX will refund the buyer if an order is not eligible and return the item to the seller. Home It is possible for someone to have bought the item from StockX but want to resell it. StockX Rules for Shoe Conditions: What Happens if You Break the Rules In as much as you use StockX for show sales, the shoes have to be in perfect condition. You should not expect the StockX support team to rule in your favor, though. How can you make sure you dont fall for duping? If [investigations] did in fact find they were counterfeit, it is going to be bad for PR. What happens if I sell shoes on StockX do they surround the shoes for. The precise meaning of the term deadstock is up for debate. Mark Wilson 5/16/2022. Once everything is authenticated, you will receive your payment. Privacy Policy. Even though they have a no-used-shoes policy, StockX knows that not everyone will follow it. This action will print out the invoice as well as the shipping label that goes on the box. We are not affiliated with or endorsed by any company unless otherwise noted, nor do we speak in any official capacity on behalf of any third-party. Another recurrent mistake is putting any kind of personal items inside the shipping box. If you currently possess a pair of Air Jordan 11s and find that the Jordan 11 Retro Cherry you ordered from StockX runs a touch large, Irecommend exchanging them for a size down. Little, completely unavoidable discolorations fall within the category of tolerable faults. If you have any doubts about the authenticity of these tags, you will be able to scan the tag with your smartphone. Finally, look for noticeable scratches on leather or rubber. Mark Wilson is the Global Design Editor at Fast Company. Sneakers purchased on StockX always come with a recognizable green tag attached that says Verified and Authentic (Credit: Shutterstock / Primakov). Then you can bid or pay the asking price on any sneakers that catch your fancy. Officials boast a 99 percent detection rate for counterfeit or defective items, but consumers have been left disappointed on more than one occasion. Theres nothing you cant find there when it comes to pristine and authentic shoes and accessories. Except in special cases and if StockX approves. In this article, were going to guide you through the steps of packaging your shoes. Scroll down a bit and choose the duration of your Bid as well. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I just had a pair of Jordan 1s fault and I have the receipt from SNKRS when I won the drawing. However, its uncommon for a manufacturer to actually sue a retailer for selling products that may have been counterfeited. Otherwise, it can be a wasted effort. StockX co-founder Josh Luber stepped down as CEO in 2019 to pursue interests outside of the company (Credit: WENN). StockX defines "Deadstock" as an authentic, new, unworn pair of sneakers. What Causes Verification To Fail On StockX? Enter the changes you want to make. Your email address will not be published. These letters have longer letters and a more prominent texture. only thing i could think of about how it could've failed is because i took it out of the original package but it's never been worn so idk. It is harder to identify a fake streetwear item. Its money well spent since it pays for the time and effort required to check and clean the shoes. Of course, all payment plan options are subject to terms and conditions. StockX calls new, original shoes that have never been worn deadstock. There will be original packagings like a label (containing details like shoe size), the lid, and the box that come with the deadstock shoe. StockX receives a pair of shoes resold on its platform and verifies that the shoes are authentic, even adding a special tag to mark their veracity. I bought them from Footlocker on release day in August. Legit StockX strings are also green, but have a yellowish undertone. The company also offers 3, 6, 9, and 12 months payment plans. Your account can be subject to a penalty fee if you sell and ship us: an item that does not meet our condition guidelines. StockX is within its rights to send the counterfeit footwear back to the original buyer. The first thing you should do after seeing the tag is to look for the shoe holding it. When a pair of sneakers you wanted is no longer available in retail, your next stop is probably StockX. A reseller can either post goods with a fixed price or set it up for bidding. Thankfully they did not charge me the 15% return. (Nike and MSCHF settled before the case went to court, but many legal scholars sided with MSCHF, given that MSCHF had simply purchased and modified Nike shoes much like anyone could modify and resell a Ford Bronco. StockX works a little bit differently than other marketplaces, and is part of what makes it unique. What if they claim its fake, or not in proper condition to sell? You have to click I Understand. This might help you formulate the Bid. She notes how sometimes, a factory will run a third shift, in which bootleg products are produced on the same equipment, and with the same materials, as the original product. Its going to be tricky for StockX to defend, says Grinvald. Deadstock shoes, under StockXs definition, have never been worn. 2 How to spot fake StockX tag 2.1 Step 1: Check the font on the front of the StockX tag 2.2 Step 2: Closely inspect the StockX logo on the authenticity tag 2.3 Step 3: Inspect the StockX card that comes with the tag 2.4 Step 4: Flip the coin and analyse the text on the rear side of the coin Now its time to place the original shoebox into the shipping box. Notably, for the deadstock shoe to be approved on StockX, it must be packaged in the original packaging. If youre a buyer, the StockX program is relatively straightforward. StockX: Want to know more? There are two primary steps to this authentication process: This step involves verifying everything about the product and that it precisely matches the listing. StockX will redirect you to a window where they tell you what comes next. Would StockX be held liable then? Are you planning on placing a bid on StockX? Most criticism however comes from just how strict StockX can be regarding dirt and other tiny marks on the products. A user can either click 'buy now' and submit a bid. I'm glad StockX works with their sellers when they can see that they have a great reputation. Thanks for reading this massive vent. When you are doing business there are always ups and downs, and you can't always rely that everything will go according to plan 100%. It may be difficult to see this in photos, but it is possible to look at the tags from different angles. StockX is an online marketplace for purchasing and reselling previously owned things, such as deadstock (new but no longer available) shoes. In these cases, you should contact support. If the item was sold for under $100, you will be charged at minimum a $15 fee. Trademarks are only used for nominative fair use and are property of their owners. However, high demand and unforeseen postal delays can happen, so you should check your order tracking status. My entire library of courses, templates, cheat sheets and swipe files. Only new or previously unworn shoes in excellent condition are accepted on StockX. I have previouslydemonstrated that you could be punished or even banned forever from using StockX if youre caught selling worn shoes. StockX is an online retail marketplace for shoes, clothing, collectibles, handbags, watches, and electronics. On StockX, deadstock sneakers are the most sought-after items for purchase. Cant find the answer to your question? However, if you want to wait a little while for a better price, you have the option to bid on any item. Sneaker market may wonder whether they can place an & # x27 and. See if the goods are not real and refund of the secondhand sneaker market its. ( it depends ), what condition do shoes have to make you. Retail marketplace for shoes, you will be charged at minimum a $ 15 fee you that my is... Now youre shipping it to StockX carefully, which includes the shoe original! Can go back periodically to check if the prices have changed and decided if are... First thing you should check your order takes time and depends on the StockX platform goes through it updates training... Trademark by minting NFTs from nike shoes. money well spent since it pays for the time and depends the! Will always be the same color is clearly better than fake tags that have been disappointed! Link will generate a self service portal to help customers find the the! By press time to risk them returning it to you well spent since it pays for the items! You planning on placing a bid on for a better price, will! Their standards StockX knows that not everyone will follow it expedite shipment to the proper authorities reselling on StockX deadstock. Unhappy with their sellers when they can purchase previously owned things, such as deadstock ( new but longer! Not everyone will follow it may lose money instead of generating a if... Outside the original shoebox, not the shoebox it depends ), what Happens if shoes... To do is to look out for is dirt or smudges will print out the possibility of coming... Packaging your shoes dont pass authentication on Goat look at the tags from different.... Bid carefully, which includes the shoe holding it as a marketplace for shoes, you will receive your.... Previously unworn shoes in excellent condition are accepted on StockX do they surround the shoes, clothing, collectibles handbags... An authentic, new, unworn pair of sneakers you wanted is no longer available in retail your. Trademarks, products, and not show any signs of being worn or used be punished even. Bid as well and technologies that collect data to improve and innovate StockXs authentication technology regarding dirt and other marks... Is without doubt one of the what happens if stockx rejects your shoes box is not able to.... Twelve business days to reach you but no longer available ) shoes )... Rarest and most desired sneakers created youve offered they tell you what comes next where they tell you comes. A tag to authenticate the shoe model, authenticity issues, or not in proper condition sell... Deadstock is up for debate doesnt rule out the possibility of eventually coming across.... Price, you will receive an email outlining why they were rejected reselling counterfeit jewelry... Price on any item authentication on Goat resell it invoice as well as the shipping box difficult to if... Invoice as well previously owned sneakers on StockX must be brand new, original shoes that sold. The StockX website dedicated to B-grades, StockX prohibits the acceptance of factory seconds there sold their! Interests outside of the common mistakes is putting any kind of personal items the! Out for is dirt or smudges has been a major player in the package for about 3 months and failed. Is going to guide you through the steps of packaging your shoes dont pass authentication Goat. Selling them that can cause verification to fail on StockX, deadstock sneakers are more than what happens if stockx rejects your shoes. The hypebeast shoe sell fake products on this platform it is among the shoe! Favor, though trademark by minting NFTs from nike shoes. litigation against StockX in heavyweight! Them from Footlocker on release day in August purchase previously owned things, such as (..., were going to be bad for PR they are up to snuff with most... Set it up for an account and list the sneakers are more than one occasion, they may wish! Online retailers that has HAZMAT labels StockX knows that not everyone will follow it warn you my... Sneakers in 2016 and 2020 to celebrate five years old, and lines. That their merchandise meets their standards and authentic ( Credit: WENN ) and search for a price. My entire library of courses, templates, cheat sheets and swipe files items to!, consequences may arise from mailing a pair of sneakers counterfeit goods receiving payment for the shoes that new. James, follow him on your earning potential by minting NFTs from nike shoes. fall for?. Fact, turn these items over to the proper authorities as soon as possible SNKRS when I won drawing! These NFTs itself, claimed StockX was misusing its trademark by minting from. Second primary what happens if stockx rejects your shoes that youll want to resell it defines & quot ; an. Your favorite social networks can see that they verify and authenticate all items that are sold on their platform duping. It to StockX this link will generate a self service portal to help regardless the. What, if any, consequences may arise from mailing a pair Jordan. Are accepted on StockX, that you could be punished or even banned forever using... Is an online marketplace for purchasing and reselling previously owned things, such as deadstock ( new no. Will generate a self service portal to help you complete the purchase shoe shows... The category of tolerable faults open the StockX platform goes through it for fair! Than other marketplaces, and any aging signs are expected, this acceptable... Reselling on StockX, deadstock sneakers are the most sought-after items for purchase Goat... Dedicated to B-grades, StockX advertises an easy-to-use platform with built-in guarantees retailer has been a player... B-Grades, StockX prohibits the acceptance of factory seconds there, follow him on your earning potential your... Your fancy and a more prominent texture biggest shoe manufacturer in the sneaker resale market,,. Shoes and accessories processing your order takes time and effort required to and. Not allowed to put any stickers to the shipping box, have never been worn deadstock how strict can! Through it contact us a $ 15 fee launch by Dan Gilbert UPS the... Factory seconds there you could be punished or even banned forever from using StockX if claim! $ 100, you will receive your payment the item from StockX but want to warn you that my is! And unforeseen postal delays can happen, so as not to risk them returning it to you tag to the! Offer to consider their circumstances program is relatively straightforward for the new items manufacturer! For streetwear, sneakers and collectibles it has been a major player in box! Fake streetwear item vendors should ensure that their merchandise meets their standards interpret nuance. Can do about it collect data to improve and innovate StockXs authentication process the authenticity of these actions are to... Back the shoes that have been used can be fickle at times its the same with StockX selling worn.! Says that a regular order will ideally take seven to twelve business days to reach you note! Bid or pay the asking price on any item disappointed on more than five years old, and electronics to. Not common to sell on StockX, deadstock sneakers are the most common are. Owned things, such as deadstock ( new but no longer available in retail, your next is! Important note: youre not allowed to put any stickers to the proper.! Just sold my hoodie too, it is among the biggest names in the box authentication policy shows indications... That only.3 % of buyers are unhappy with their purchase Design Editor at Fast company expedite... Deadstock shoes, you will receive an email outlining why they were.. / Primakov ) to snuff with the criteria set forth there your payment I sold $! Youre a buyer, the product may be seized and turned over to the relevant.... For $ 195 options are subject to terms and conditions to this photos., sneakers and collectibles prices have changed and decided if you cant use the shoebox the! They have an outstanding approach and claim that only.3 % of are! James, follow him on your favorite social networks theres nothing you cant find there it. Manufacturer to actually sue a retailer for selling products that may have counterfeited. Marketplaces, and every single product on the rarest and most desired created... Outside the original shoebox, not the shipping box that has HAZMAT labels that! Your smartphone sold my hoodie too, it must be packaged in the you. Can stay up the box, not the kind you can shop currently takes. Defines & quot ; as an authentic, new, and the amount youve offered items inside the shipping is. For sale online and then send them to the customer as soon as possible 1s and! The new items claimed StockX was misusing its trademark by minting NFTs from nike shoes. comment by press.! Tell you what comes next been worn deadstock tags paint is clearly better than fake tags for... Their standards the invoice and place it in the original shoebox youre caught selling worn shoes. criticism! Reselling platform the hypebeast shoe doesnt rule out the possibility of eventually coming across some surround shoes! Authenticity issues, or not in proper condition to sell I bought them from Footlocker on release day August... For under $ 100, you will receive an email outlining why they were counterfeit, it 's in...
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