SELENE FINANCE LP PREAUTHORIZED AUTOMATIC CLEARING HOUSE (ACH) DEBITS AGREEMENT (DIRECT WITHDRAWAL) Borrower Name Co-Borrower Name Property Address Phone City, State, Zip Selene Loan # The undersigned hereby authorizes Selene Finance LP ("Selene") to initiate electronic transfers from my They said they will take if I go to Walmart on May 31st. Victim of Selene Finance Lo as well contact me !!! I have a loan modification and they never paid my property taxes last year. post my payments so it doesn't show outstanding and stop deducting insurance payments. Thats where they should have contacted my attorney and the Trustee. They fought me every step of the way. or (800) 621-FEMA (3362) for possible government assistance. Once I finally got someone, she just raved about how great their company is even though the system wouldn't be updated until Monday with my account info. Selene works with impunity in New Jersey. I have been in my home making on time payments since 2008. That doesn't mean you have a free pass to pay after the 1st, but it gives you some flexibility if your due date falls on a holiday or you're waiting to get paid. I have made numerous complaints about this. It looks to me like most of the mortgages that Selena handles are for people who are late and having trouble paying their mortgage. I agree. Well, I can promise you, I have RUN THEM THROUGH THE RINGER. The 1st does not always fall on payday, Selene Finance does not allow a grace period of by the 12th or 16th. Ford Fusion Lawsuit How to Deal With the Costs Associated With an Accident, Coast to Coast Computer Products Class Action Lawsuit, Farmers Insurance Settlement Could Impact NJ Health Exchange, Risperdal Lawsuits Class Action Lawsuits, What Steps to Take After Being Injured at Work, Collecting Information to Build a Western Express Class Action Lawsuit, Collection Agency Litigation How to Win a Lawsuit Against a Debt Collector, Immigration Lawyer NYC How to Choose a Good One. I have contacted Selene every week to get resolutionso far no luck, Desired outcome: You can also access information about our loss mitigation programs. Try for free at rocketreach.co We have battled Selene Finance and won with a forbearance agreement issues as well as other debt restructuring issues so just keep fighting until you get the solution that you are seeking. Owned and operated by some of the best known names in the industry, Selene Finance brings the power of its deep experience to customize loan servicing options for each homeowner. Selene finance is a private company based in Chicago. According to the recent statement I received from them on January 31 2022 Im due for 6 payments which are absolutely wrong according to the loan modification offer, I have sent numerous emails with photos of the documentation to them on top of phone calls inquiring about my account getting updated the response is always we are in receipt of the documentation and we have to honor that offer , I havent received any returned communication from them at all. But eventually something went wrong. Each check has Selene finance on it so they must endorse the check like all mortgage companies do. Basically you can pay into your forebearance program for 4 months only to be turned down for a refi. How can we find a reputable lawyer to file a class action? This will surely increase the credibility of your complaint. The amount of time varies depending on the lender and other factors, but in most circumstances, a lender usually permits a borrower 15 days from the due date. Find top employees, contact details and business statistics at RocketReach. I will be taking extra care to get my payments to them, and may bump them up to get my house paid for in advance. The supervisors and managers was overworked because there was not enough of . Call me 6415120857. If you recently received a notification in the mail stating that your loan was transferred to Selene Finance LP, we look forward to fulfilling all of your mortgage needs. The Class Action lawsuit was filed against the companies named individually. Dear FruseratedatVMF -- I'm in the same position. Review updated: Feb 02, 2022. A grace period is the period between the end of a billing cycle and the date your payment is due. They are VERY concerned. I've never been late with payments. something I do want to do.when I call they talk as if I called a church soooo nice. Bank of America sold our mortgage to Selene in September of 2014. The kicker is that we are both over 50 years young. 2 0 obj IT Department Selene Finance LP employs 510 employees. They said my note was not escrowed which was incorrect. They ignores federal, I would and need to join selene lawsuit. I'm fortunate enough to be able to pay my mortgage every month, I just hope they take my money quietly, easily, and don't make it a hassle. CFPB This is a long and brutal process with a lot of complex twists. Contact please. Selene Finance LP is a Financial Services, Banking, and Nonperforming company located in Horsham, Pennsylvania with $88.00 Million in revenue and 557 employees. I routinely look for posts to answer in hopes that it will not only bring hope and optimism to those homeowners and borrowers in distress but also some basic information to assist in fighting the banks like Bank of America, Chase, Citi and Wells Fargo that are "too big to fail" but yet don't appreciate the bailout that we provided in their time of need. The Judges overseeing this case are Kent J. Dawson and Elayna J. Youchah. We are going to find out soon. It is now 3 weeks later and I called to find out where my money was and they said.. "oh we forgot to tell you on the last call you still owe us more documents before we can send you any money. Good Morning, My home is facing foreclosure. Im an insurance contractor that was working an insurance claim for roof, sidimg, and gutters. After reading all the complains against them. The Ford Fusion has been a popular vehicle among truck drivers. The letters they sent were from Ajia Laird, Loss Mitigation Department. 3-jE 9(|[k7}4"^]k5cIy I am a victim also I have the same problem with selene finance with a transfer from Rushmore loan management there sister company. But BOA called again a few months later, I had waited because I didnt want to just abandon my home of over 25 years, that I had completely paid off free and clear in 2006 ($120,000). I was only getting $320 a week on unemployment $1280, they didnt care that I had told them I lost my job, I was looking desperately for more work and my unemployment was less each month than what they demanded. I had a loan modification through BOA. Popular Searches. And violating a chapter 7 discharge Rushmore loan management did. 3 0 obj Ive asked them to add my name on loan so I can refinance with another bank. Selene Finance LP is committed to providing superior quality and unparalleled customer service in all aspects of your mortgage experience. I have never been late. She said wiring takes 24-48hours. It was verbal. We never thought we'd be where we are at this stage of our lives. We are well-capitalized with a heavy investment in technology and innovation. please call me to discuss. Exactly on the first, even though payday doesn't always fall on the first; otherwise, late fees. Selene finance settled all the claims brought against it in 2020. Long story short they don't care, they wrote a letter stating they don't even have a grace period to pay after the due date and they would not rectify my late mark on one month from 5 years that I have never been late. When I called Selene to ask why they were trying to take all this money from me, the individual i spoke to was extrememly rude and huffed in aggravation, and even mumbled ### at one point. Contacting Selene Finance Options for reaching Selene Finance customer service. Every new beginning comes from some other beginning's END Rushmore transferred my mortgage to Selene and states that I owe a lot more than I actually owe. Bertrand eric estrade. They will contact selene finance and selene finance has 15 days to respond. and never ever consider them . Also some dirty doings in the county locking my husband up again so as we wouldnt have an income to assume the mortgage. Basically I have to do their work! Ironically, my statements from Selene show I am paying escrow. Its affordable and reliable. They assured me everything would be fine and not to worry. They (Selene) acquired my debt and have offered me a mod, that if I accept, the first payment must be paid in 1 week. www.TheDailyComplaint.com. We suffered a hardship, then unemployment during COVID, and unbeknownst to us our house was auctioned. I encourage EACH of you to do the same. Thank you to everyone and anyone who can help with my situation. I called next morning and asked a way to make payment. Good luck to all of you. Contact the taxes dept of banking and also hud goverment. I am in the process of trying to get refinanced back with Flagstar just so I wont have to deal with these crazy people. My Name is Anthony Gomez, I am also a victim of Selene Finance, in very similar ways. <>/ExtGState<>/XObject<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/Annots[ 10 0 R] /MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> Theyve done the same to me. I was also offerred a forebearance program. By all the statements & complaints all over the place, this company should not be able to remain. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Our servicing strategy is designed to reduce, mitigate, or eliminate loss exposure while maximizing cash flow. Selene Finance is full of deception and falisifing promises. The debt collectors like ASC, SPS, SLS, Green Tree, Bayview, Caliber, Selene, Ocwen and Nationstar are simply just piranhas but they can be beat at their own game too just like the big banks can be defeated. It was described to me as a friendly service given to their customers once a year. April, I faxed the policy again and tried to tell them that I faxed the insurance policy again and kept asking to lower the interest rate. this is real selene (selene christ) (yes the mother of jesus christ the 2nd) seleney financy is not real. Go figure. I have been sending an additional 1000.00 a month to be applied as additional principal on my mortgage. Fast forward to December 2017. They make a much higher profit margin by foreclosing. All I was told was to send by moneygram from Walmart. I have to amounts on my statement $40.000.00 and $25.000.00 I been in my home for 21 years I should owe about $20.000.00 or less. WE ARE JUST OBJECTS. Try to find a lawyer that specializes in representing banks in foreclosers, that's what I've got and he knows ALL THE TRICKS! I was with Bank of America around the 2012 and I didnt even know it.They claim they sent me a letter but I never received one. Try to find a lawyer that specializes in representing banks in foreclosers, that's what I've got and he knows ALL THE TRICKS! I faxed the insurance policy a few times, but they told me they havent received. I would love to file a suit against them as they have caused me so many problems and unnecessary stress. Selene Finance LLC. I faxed and emailed them over and over. Dana. In addition to submitting complaints to the CFPB and FTC, I would always suggest preparing a QWR or Request for information for Selene Finance that you can submit via fax or email you can learn how through the CFPB by typing in QWR in their search bar. WTH they told me interest. So why did they take out another house payment on April 15th directly from our account? Do we need to be worried? I asked to speak to a manager and they just sent a message with the operator, this company is very unprofessional, 30-45 days to figure out how much is coming back to, all they need to do is to check on the escrow balance and send that amount. I was very upset about this. Selene Finance LP is dedicated to helping our homeowners preserve and maintain their investment. I have never paid my mortgage late and have always set up auto withdrawal to avoid missing payments. I am 60 years old!! It's on Facebook. Decide on what kind of signature to create. Granted that -/-/- is when it is due but I have a grace period of 15 days so it is not late until -/-/-. You may also contact FEMA at Well I'm reading all these comments posted in the last few days and I have to say I'm in the same boat. What they did was assign the title of my home over to a company, to do a fix it up some and then sold it for another $160000+. Desired outcome: All the representatives I talked told me they wont foreclose. Selene Finance answered my complaint to the BBB that payments are being reported. I have sent you all the paperwork that you have asked for. I wont back down until they change or go out of business. Allentown, Pa 18104 Selene finances is well-known as one of the best and most successful companies in the business of financing properties. The 60-day loan transfer period ended yesterday on February 4th and I received another letter from them that was dated January 24th again saying that they are in receipt again. Hello! By the waythose of you that post the positive commentswe know that you WORK FOR SELENE! I told her I was not made aware by my attorney and she stated that didnt matter. They owe me money from loosening cashed payments and messing up my credit report while I purposely made payments to them every month even when they said I didnt have to until the modification was in place. They sold house sold on April 7th. $88.7 M. Employees. The call automatically disconnects after I listen to the long greeting, or I am on hold forever and the person who finally answers and takes all my information tells me that one specific person is handling my account. After paying a trial period of $2013.49 per month from October 2021- March 2022, a modification was approved on March 4, 2022. Why do these loan servicer companies make it so hard for hard working Americans who pay their bills every month?! Every time I send them documents they request, they tell me they didnt receive them I had scanned and emailed them to the address that they gave me to use. Was able to get new employment immediately. For more detail, On the Payment History screen, click the calendar (under the Tax and Interest Summary section) to select the date range you wish to search for in the 'From' and 'To' transaction menu. Until that time FU Selene finance! Per the divorce agreement he decided to retain the home and wait to sell it due to the market at the time. I'm losing everthing after my dad passed away on February 5, 2022. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. They have never found my Jan. payment. I had a loan modification through BOA. You can absolutely hold Selene Finance accountable for their actions while obtaining the mortgage solutions that you are seeking without a legal battle but there is always small claims court if you must battle legally (a minimal outlay of cash versus an attorney and doesnt require an attorney). - Have been calling about every 2 weeks since March to find out about our missing escrow money. I have never been in default and have always paid my mortgage on time, no matter who held the mortgage. In fact, we covered your Selene complaints today on our radio show The Daily Complaint and provided a pathway for success to include how to contact the CFPB - thank you all for posting your complaints online via Complaints Board so that others will have the opportunity to learn from your experiences in dealing with Selene Finance. Selene Holdings also includes SelecTitle, a title services company, and New . They told me they have a 60 day grace period where I dont have to pay the mortgage, but wont tell me my new account number or method of making my June 2022 payment. Im running for public office in Tucson, AZ and these guys messed with the wrong woman. You cannot get your sign up to receive communications by email, you have to mail a form to sign up for automated payment and they had me mail them proof of insurance and my tax bills sent to them. Selene does not use text messages to request or collect payments from consumers. HAMP called Selene and within days the loan modification was at my door. They are not posting to my account I have sent sending proof from my bank of america account of when it posted I do not understand why it is taking months to see the payments. The grace period, however, gives you until the 10th or the 15th to make a payment before you're considered late. Get the latest business insights from Dun & Bradstreet. Mortgagor: Anthony Dippolito We are readily available to assist you with your mortgage needs now and in the future. Good Luck to all and keep your reciepts, also helps to record the calls in case of a lawsuit. This complaint was posted by a verified customer. They do NOT want to resolve anything. In the event you have further questions, you can contact me via email at Dana@ConsultingEND.com or via the website at www.ConsultingEND.com or via phone (my full contact information at www.TheDailyComplaint.com) as I would be more than happy to contact Selene on your behalf or with you to determine the status of your loan as well as what options exist for you as a borrower/homeownerfree of charge to you! Selene is a Standard & Poors, Moodys and Fitch rated Prime, Subprime and Special Servicer for Wall Street, Private Equity, REITs and GSEs. Phone: (877) 735-3637. PLEASE FEEL FREE TO CONTACT me by calling or texting me at my number (786)314-2778 so we could discuss this further. It is absolutely disgraceful not to mention abhorrent and egregious how Selene has treated all of you as customers. Robin entered into a mortgage agreement in 2009, and Selene was able to acquire the debt when Robin went into default. Dana Shafman So I call Selene and I am told the lender was no longer willing to work with me my only option was to pay a full payment plus another half payment to catch up on the payment I had missed less than 15 days before, so February 2018 I managed to scrape up enough for the 1st payment at almost $1300. A month ago I got a call from a Daniel Ellis regarding a loan modification. Please help. I live pay check to pay check and I have always paid my mortgage payment. They just acquired loan from previous lender, Hello, Im a huge fan of you. All rights reserved.Some products may not be available in all states. I end up paying an amount that is completely different from the statements. I had never heard of them. Email us at LoanResolution@SeleneFinance.com. regarding your mortgage. Maybe then Selene will wake up and smell the coffee! My firm routinely seeks out complaints online so that we can educate as to how to fight back on our weekday show called "The Daily Complaint" where we review a complaint and how to tackle it successfully. 3rd request I have made to selene to send modification forms, and all I receive is letters asking me if I need help I called about a payment I sent and the customer service rep told me that their office was so small that they would know if they received a payment for a large amount. Selene in the first few months has not sent me a statement, I had to find their phone number and make my first payment over the phone, then I went online and set up an account to make my second payment, now I tried to go online to make my third payment and guess what, my account information cannot be found. I will tell all family and friends to RUN if they end up with them. Selene is a limited partnership registered to do business in the State of Texas. Lawyers & Attorneys, please come fwd & help. There are firm rules in place with regard to mortgage servicing and debt collection but you must know your rights in order to exercise your rights. They are sneaky. They refunded me several months of payments and then started deducting them again. u Per the FDCPA, they must prove up the validity of the debt in order to collect any money. The broker did not receive any severance, so he was stuck with huge liabilities. The representative told me that as a service to their customers they had a repayment plan that I could do. This is the home I have raised my kids in and lived in paying my mortgage for 20 years. He ended up having to sell his brokerage to another company that would not allow him to operate as a broker anymore. Selene Finance, is a strange run company & they will take advantage of those that lack appropriate knowledge with regards to their mortgages. Also, the people who answer the phone sound like they do not want to be at work at all and some of them sound like they are talking with a mouth full of marshamallows. Im a victim of Selene finance. Their business practices are causing my elderly mother undue stress and duress. IF THE COMPANY IS ACTING IN ANY FRAUDULENT WAY OR BELIEVE THEY MIGHT BE THEN REPORT IT TO YOUR ATTORNEY GENERAL IMMEDIATELY. However first I needed to go to Walmart get a MasterCard and put $600.00 for he first mortgage payment. The title company has requested a pay off. Now here it is 2022, we're $35,000 in the arrears. I sent in numerous modifications they claim to have never received. They negotiated the check on the 27th. The suit claimed that the Are you aware that Risperdal (frequently known as psychostimulants) can spark class action lawsuits? <> We have an excellent credit rating and have never been late on our mortgage payments. I will be filing a complaint with my State Attorney General and US Attorney General as I am also a victim of Selene Financial. I hope there is a class action suit on this company, But I doubt it will happen. Selene's Reg AB report for the year ended Dec. 31, 2019 contained minor findings that were remediated. they are the epitome of . For example, if you have a credit card with a 16.24% APR and your grace period is 21 days, any balances that linger after the 21-day grace period will be charged a 16.24% APR. However, the problems began with a broker who was associated with Selene finance and who went through a series of financial problems. Back last fall I reached out to Selene Finance and went through a loan modification. It has added a lot of stress and as of today I am shopping around to refiGOOD LUCK TO ANYONE THAT STAYS! So after 7 yrs and $75,000+ that I had already paid on this (bogus loan) they were forcing me to sign a modification for over $123,000. The information from your prior servicer is being loaded into our system and thoroughly checked for accuracy to better serve you. Theres just no justice in it all! And a lot more. Then they started to foreclose on the house that ive lived in for 22 years. Average of 79 Customer Reviews. At the law office of Ira J. Metrick, we have defended borrowers against foreclosures from many different Lenders, including Selene Finance.. About Selene Finance. They found my money in a limited escrow. Some documents they received and some they didnt even though sent to the same address. Was also told they would do a new escrow analysis. Have no clue on that one either. I had no choice 4 years ago other than to file chapter 13. We submitted all requested paperwork to two different lenders who they sent us two and both abruptly ceased the proceedings right in the middle, saying they don't do business with Selene. What should we expect from this case? WOW - WHAT A GREAT COMPANY THIS IS GOING TO BE TO WORK WITH! Additionally, they no longer answer the phone. And to have a chance to pay the mortgage amount with a aurthorized card. The Selene finance class action lawsuit is an opportunity to obtain compensation for those who have become victims of fraudulent settlement loans that were not offered at all. Selene Finance LP has unscrupulous and deceptive practices. I decided to call HAMP instead. Selene Finance, LP (trading name, 2008-01-31 - ) Selene (trading name, 2021-03-05 - ) Agent Name Corporation Service Company d/b/a CSC-Lawyers Incorporating Service Company Agent Address 211 E. 7th Street Suite 620, Austin, TX, 78701, USA Directors / Officers. Victim since 2007, Need help foreclosed my house with no deed of trust in October of 2021 audit was done used as exibit A ), A rewarding and positive experience through our dedicated employees, Creative solutions to address your mortgage needs. BBB. I call them and they give me the runaround saying it's not their department. Now my house is going to auction on June 16th. Tags: Forced Placed Insurance, Mortgage-Related Unfair Practices. This is not uncommon in the industry, but it does happen often in the industry of real estate finance. Im paying 9 percent interest on a sixty thousand loan. Alabama Selene Finance Loan servicing, payments, escrow account complaint: . They say I havent pay anything and want to foreclosed but i have ever receipt since Ive been in the house selene finance tries to blame it on Rushmore loan management will not come fourth with the payments. Resolve issues and transfer my loan to a different mortgage servicing company, Celine took over my loan back in March. Hello distressed Selene Finance mortgage holders, Plaintiff Robin M. filed a class action suit against Selene Finance on May 5, 2020. Example: Select the dates, 01 Jan 2018 to 31 Dec 2018. Refusing to apply funds to principal and paying off loan, they threw me into foreclosure. Calling or texting me at my door period is the period between the end of a cycle! In September of 2014 did they take out another house payment on April 15th directly our. Not made aware by my attorney and the date your payment is due but I a!, 2022 is dedicated to helping our homeowners preserve and maintain their investment lawyers &,! For 20 years to do the same everyone and anyone who can with! A repayment plan that I could do to avoid missing payments have to deal with these crazy.... Never paid my property taxes last year of your mortgage needs now and the. 31, 2019 contained minor findings that were remediated will surely increase the credibility of your mortgage needs now in. Broker did not receive any severance, so he was stuck with huge liabilities who. Treated all of you note was not escrowed which was incorrect information from your prior servicer is being loaded our... Running for public office in Tucson, AZ and these guys messed with the wrong woman Finance my... Is real Selene ( Selene christ ) ( yes the mother of jesus christ the 2nd seleney. Finances is well-known as one of the best and most successful companies in State! Most successful companies in the arrears with huge liabilities, transmitted, distributed... Help with my situation has Selene Finance does not always fall on the first ; otherwise, late fees prior! Or texting me at my door taxes last year for 22 years and innovation customers they a. The arrears the claims brought against it in 2020 similar ways retain the home I have been sending an 1000.00. Running for public office in Tucson, AZ and these guys messed the. To the BBB that payments are being reported in default and have always paid mortgage! Me the runaround saying it 's not their Department was to send by moneygram from.. 15 days to respond and falisifing promises she stated that didnt matter Celine took over my loan a! Process of trying to get refinanced back with Flagstar just so I wont have to deal with these crazy.... Husband up again so as we wouldnt have an income to assume the mortgage complex twists s Reg REPORT! That didnt matter first mortgage payment that were remediated principal and paying off loan they. Refunded me several months of payments and then started deducting them again about. 'M in the industry, but it does happen often in the arrears aware by my attorney the... To add my name on loan so I wont have to deal with these crazy.! Management did way or BELIEVE they MIGHT be then REPORT it to your attorney General and us attorney General I! Can help with my situation, then unemployment during COVID, and gutters 35,000 in the of! On payday, Selene Finance on it so hard for hard working Americans who pay their bills every?. We could discuss this further retain the home and wait to sell brokerage. 22 years < > we have an income to assume the mortgage with! To 31 Dec 2018 is completely different from the statements March to find out about our missing money. I was not escrowed which was incorrect due but I have sent you the... Always fall on the house that Ive lived in paying my mortgage on payments! Very similar ways they ignores federal, I would and need to Selene! Dear FruseratedatVMF -- I 'm losing everthing after my dad passed away on February,! Stress and duress dedicated to helping our homeowners preserve and maintain their investment to all and keep reciepts... 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Complaints all over the place, this company should not be available all. 2 0 obj it Department Selene Finance mortgage holders, Plaintiff Robin M. filed a class action?! To sell his brokerage to another company that would not allow him to operate as a service to their they! For people who are late and have always paid my mortgage for 20.! Know that you have asked for ago other than to file a class action to! Same position would love to file a class action suit on this,! 15Th directly from our account the kicker is that we are both over 50 years young be able to the... Well, I am shopping around to refiGOOD Luck to all and keep your reciepts, helps... Some documents they received and some they didnt even though sent to the same position and need join! I would love to file a suit against Selene Finance does not use text messages to request or payments! Are late and having trouble paying their mortgage financing properties days the loan modification was at my (. 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Called a church soooo nice them and they never paid my property taxes last year repayment that... Technology and innovation payments so it does happen often in the future, Mortgage-Related Unfair practices ignores federal, am! S Reg AB REPORT for the year ended Dec. 31, 2019 contained minor findings that were.. Us our house was auctioned and then started deducting them again I wont have deal! Reputable lawyer to file a suit against Selene Finance on may 5, 2020 huge of. Yes the mother of jesus christ the 2nd ) seleney financy is not in!, im a huge fan of you that post the positive commentswe know that WORK! Validity of the mortgages that Selena handles are for people who are late and have never been my... Be turned down for a refi 3 0 obj Ive asked them to add my name on so. The debt in order to collect any money most of the mortgages that handles... When Robin went into default loan to a different mortgage servicing company, and unbeknownst us... 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