Additional Details The Oyster Card is a Pay-As-You-Go card so you start with 20, 30 or 50, credit, plus a 5 fee for the card itself. You must do this at least 20 working days before the start date. The first thing to remember is that your always have to pay a 7 deposit the first time you buy an Oyster card. All crossings tend to be exceptionally busy throughout the summer months, Christmas, New Year, Easter, Halloween and Bank Holiday periods. Add your discount to an Oyster card. We aim to issue retired passes to you before you leave TfL or, at the latest, within two weeks of you leaving. Oyster cards are different from other travel cards . It doesnt matter what time your journey finishes. Discounts off your travel when you buy an Annual Travelcard. A Staff Travel Card(STC)gives you unlimited free travel on most National Rail services for one day (restrictions apply). London EC1A 4HD, Copyright 2020 Rail Delivery Group About this Website. You can only use your STC on National Rail services. john Sweeney Where can purchase i an oyster card for adults before travelling to london on holidayand how much will it cost, Staff Hi John. Plus the Oyster caps are cheaper than the related travelcards. The Conditions of Use for Staff Travel Cards apply. Can we buy an Oyster card valid for a year and say put 15 credit on each, and am I to believe the total amount for that day travelling would be 7.20 off our cards then the balance can be used on another day within that year. Check Cardiff Queen Street departures and London Waterloo arrivals in train timetables provided by UK railway in real time on Trip.com. Additional Details The Oyster Card is a Pay-As-You-Go card so you start with 20, 30 or 50, credit, plus a 5 fee for the card itself. For details about where you can use your travel facilities and restrictions. But either way you should still be able to top the Oyster card up with some more credit. The Oyster Card is designed for sale to persons having their permanent residence outside the UK. You must have your photo ID with you. 11-15 Zip Oyster photocard. Only the person named on the STC can use it and the holder must carry their PTAC with them when using it to travel. You may be eligible for a National Concessionary Scheme Pass which allows you to travel free on all bus services in England. Visitor Oyster Card London Travel like a local across London with this smart and ready-to-use travel ticket. If youre travelling together then definitely not each person needs to be in possession of their own card. When you touch the card down there is usually a little LCD screen next to it which will tell you. Oyster cards can be picked up from the Travel Information Centre at Paddington station. If two adults each have a Family & Friends Railcard, you can get discounted travel for: Get 1/3 discount on Off-Peak Day Travelcards for you and another named person, to travel: A member of staff can add your Railcard discount at: You'll need to show your National Railcard. Can you tell me if I can purchase a reduced Oyster card for these travels in advance? The pay as you go credit on your Visitor Oyster card never expires so you can keep your card until your next visit, or lend it to family and friends. If you are sent aSeason Ticket authorisation form, you must have your photo ID with you. If your Oyster card contains a travelcard then it cannot be lent to anybody else. It will take less than five minutes to buy an oystercard on arrival. If your child is aged between 11 and 15 then you can take advantage of the Young Visitor Discount scheme. An administrative fee may apply. Can you top it up online? A 1-Day Travelcard is cheaper than a Visitor Oyster Card if you are only in town for the day as you won't get the 5 fee back. This caps the price at the same rate as a weekly travelcard. From an Oyster Ticket Stop: You can also buy them from around 4,000 Oyster Ticket Stops all over London. Tube, DLR, London Overground, Elizabeth line and National Rail services. You are eligible for a Retired Staff Oyster card if you: If you are eligible for a Retired Staff Oyster card and your nominee has a Nominee Oyster card, theywill also beissued with a Retired Oyster card. 5-10 Zip Oyster photocard - Kids under the age of 11 are already allowed to travel for free on the tube if they're accompanied by a fare-paying adult, but if they need to travel alone then they'll have to get hold of a 5-10 Zip Oyster photocard. Use this form to verify that Rail Staff Travel has the correct data for retired employees and their spouse/partner. Some styles of bus will also have an Oyster reader by the middle door and back door, but if youre a newbie to London and want to play it safe then always board it by the front door, because every style of bus will have one there. If you run out of credit on your card, it's easy to top it up and use it again. 7 day contactless journey & payment history; Oyster cards. Check Newbury Racecourse departures and Richmond (London) arrivals in train timetables provided by UK railway in real time on Trip.com. This costs 15.00 and can be used on the 09.29 departure from Staines and all subsequent trains, and gives unlimited travel by train, tube and bus in the London Travelcard area. if you only want to pay the daily cap for zones 1-2 then youd have to use a completely different card for the zone 1-6 journey (maybe you have a contactless card). You can keep using it until the money runs out, and then you can top it up again at a self-service ticket machine. If the card registered correctly then you should hear a beep and see a little green light on the reader. On the bus, you only need to touch on with your Oyster card (not off). I'll be using my contactless bank card myself but need one for my adult daughter. RST is part of the Rail Delivery Group. Thanks for your help, Wendy. I want to pre-purchase my Oyster travelcard, but am confused as to what zones we will need to cover? You should be able to just go back into your TFL Oyster account and turn it off. If you are sent aFlexi Season authorisation form, you must take thisto a station booking office to purchase the ticket. Keeping the credit: If you cant be bothered to get a refund then dont throw the Oyster card away. You can use either to get free travel during this time, if you have available boxes on your STC. The correct fare is automatically deducted from your card. One of the adults in the group must always be the cardholder (or the co-holder, in the case of a jointly-held railcard). River buses and the IFS Cloud Cable Car are great ways to explore London. You will be required to pay a 5 refundable deposit for the Oyster card. IFS Cloud Cable Car & Thames Clipper You can pay for a ticket on the cable car and Ubers Thames Clipper by touching your card down on the gate, in exactly the same way that you do for the buses and trains. You will still be required to submit an Employee Residential Form (XX01) or Employee Priv-rate Flexi Season (XX32) form as normal. you cant claim back the deposit until a year later after its been turned into credit. If your Retired Staff Oyster card, PTAC or Staff Travel Card is lost or stolen, contact Staff Travel to report the loss. If so, what is the best option for a tourist staying 4 days in London? Or use a contactless card if travelling solely within the London zones. All applications must be counter-signed by an authorised representative of your employer. But if you had the remaining credit refunded last time then the card would have been voided at the same time, so you wont be able to use that card anymore. Staff Hi Faye. During the period your ticket is valid, you do not need to travel continuously; you can make any number of journeys up to midnight the next day. The privilege discount can only be set on certain Oyster cards, according to the type of PTAC held. You do not need to email to request your registration details as they will be automatically sent to you over the next few months. Note: Journeys to Gatwick airport and on the Heathrow Express dont count towards the cap, and journeys on the IFS Cloud Cable Car and Thames Clipper dont count either. Also, using the machines to get the Oyster cards is easy. Staff Hi Jupin. Note: If you use Oyster on the Gatwick and Heathrow Express then the cost wont count towards the daily cap. Please contact Staff Travel for further details, If you were dismissed from TfL, you are not eligible for travel facilities, If you were granted an immediate enhanced ill-health pension, you may be credited with up to an additional five years to counttowards your total service, If you are a partner of aretired member of staff who has died, you can keep any retired travel facilities already issued, You must hand in your Staff Oyster card and any other staff passes to your line manager on the day you leave TfL, Have at least 20 years' service with a participating employer or successor to London Regional Transport, Get a third off Thames Clipper River Bus services by showing your Retired Staff Oyster card when you buy a ticket, Pay a reduced fare on IFS Cloud Cable Car if you show your Retired Staff Oyster card when you buy a Boarding Pass, Are a TfL employee and entered service before 1 April 1996, and, Had a staff PTAC with London Regional Transport, London Underground Limited or were in anadministrative or management grade with London Buses, Your partner if they already have a Partner PTAC, Dependent children aged 5-24 (children aged over 16 must be in full-time education and a headed letter from the school, college or university confirming their studies must be supplied), If your children had an All Rail PTAC, they will be issued with a replacement All Rail PTAC when you retire, Your children will be issued with a TfL rail PTAC if your partner opted to have a retired Staff Oyster card rather than a PTAC. On the bus they can travel on their own. There's an email address listed here that might help you: networkrail.co.uk/mybenefits/, Ondrej Hi, I have 3 Oyster Cards registered on the TFL Website. But if it's an Oyster card with a travelcard on it, or you get some kind of discounted travel on it, then that wouldn't be allowed. From June 2021 customers will no longer be able to buy or top up Oyster cards at TfL Rail or London Overground ticket offices. Please advise on the following scenario. New Oyster cards are available from London Underground stations, for a deposit of 5. For guidance on the use of your staff travel facilities. By applying for and using any staff travel facilities, you agree to abide by the Conditions of Issue and Use and have read our Privacy Notice. Note that the fare allows unlimited bus journeys within an hour.. You should check the. I am planning a visit tomorrow and my friend and I are travelling from Richmond to Wimbledon. The Visitor Oyster Card is an Oyster Card designed for tourists. Credit will be deducted from your card every time you travel on public transportation. Can I then continue to use the Oyster card for the following 2 weeks that we will be in London? I would look at the Group Day Travelcards, that would probably be the easiest. You simply choose your start date, and the zones you want it to cover, pay a one-off fee, and then you can make an unlimited number of journeys until it expires. Unless you are contacting us about a bereavement,we can only speak to or respond to queries fromthe prime cardholder, who will be the current member of staff, the retired member of staff, or a widow(er), or someone holding Power of Attorney for them. National Rail Travel Vouchers were extended for passengers due to COVID-19 lockdowns. As long as it's a pay-as-you-go Oyster card then that's fine. Rail Staff Travel (RST) provides rail staff travel facilities for eligible Active and Retired Employees of the rail industry and eligible family members. Susie I will be arriving next week for the marathon and will be staying in the Bloomsbury area for 5 days. But if you've loaded a travelcard or any kind of discount on to it, then no if it's registered under your name then only you will be able to use it. I dont really understand the different zones. Staff Hi Jim. For example, if you look at the journey from Heathrow airport to Paddington then youll see This journey is in zones 1-6 written in the fares box. Once youve bought yourself a card and registered it with TFL you can top it up with your debit card or credit card. For TOC employees this is your Rail Staff Travel Committee representative. Do I need to load more oney to cover my stay? So in your example the maximum youd pay is the daily cap for zones 1-6. Imagine that youre travelling around zones 1-2 for a week, but you need to make a single journey into zone 6 for Heathrow airport. If you have not moved and have just changed your contact details, then please use the Change of Contact Details form (below). If that doesnt work then youre probably out of credit. Smartcards will be sent via First Class post and you will receive confirmation when your smartcard has been ordered, you will also be able to see when the card is available for use in your RST Online account. Staff Hi Wendy, that isn't going to work unfortunately. This can be a TOC specific smartcard with a photo incorporated, a 2021/22 Rail Staff Leisure Card or a BTP Warrant Cardand you will need a public ITSO Smartcard when you go to buy your Priv-rate Flexi Season. Lost and stolen standard Oyster cards and Oyster photocards with privilege discount should be reported using your account (if you have one), or by calling Customer Services on 0343 222 1234 (TfL call charges). You can make: You must complete the application for free travel on Stena Line. Do you have any suggestions on what card I need and where to buy it when I arrive at Heathrow Airport friday morning? The privilege discount for dependent children aged over 16 can be set on: The privilege discount for dependent children aged under 16 can onlybe set on: *5-10 Zip Oyster photocards allow free travel on most National Rail services in London where pay as you go is accepted, as well as all TfL's rail services. Pre-booking time 3 months. Can I use my 60 Oyster card on National Rail? When you get the authorised form back from Staff Travel, take it to any Tube station with your PTAC and ask a member of staff to set the privilege discount on your Oyster card or Oyster photocard. Once the fourteen consecutive days are over any credit left on the Oyster card will still be there, but it will revert back to charging adult fares again. RST will automatically issue an approved form for the employee - eligible family members can be requested on the form. Peak: Peak fares apply to any journey that starts between 6:30 AM and 9.30 AM (Monday to Friday), and between 4.30 PM and 7 PM (Monday to Friday). Once we have confirmed that you are eligible for retaining travel facilities in retirement, your passes will be reissued as retired versions and sent to your home address. I'm on route to London now and am presuming I can buy one at a station. But you don't have to tap down again when changing trains at Earl's Court. If you touch in or out on those platforms and travel to or from Gatwick Airport you are charged the higher Gatwick Express fare and it doesn't count towards any capping. Note: As an Employee, you should already be in receipt of your own travel facilities before you use any of the forms on this page. You just have to ask a member of the TFL staff inside a station (you can usually find one standing by the ticket barrier). If you are unable to complete the form because you are a widow(er) and do not know the employee National Insurance number, please e-mail us for assistance. The maximum group size is four adults and four children. Using your Rail Staff Travel facilities on non-TOC services, such as Leisure Railways, The service provided to you by Rail Staff Travel, Using FIP Rail Staff Travel facilities in Europe. Please ensure that the start date on your season ticket gives us at least 7business days for us to generate the authorisation. For a Partner - you must attach a completed and stamped. Sign In. Each card has a series of boxes. This will give holders an additional 3 monthsin which to use the allocation of date boxes for free travel on National Rail services. If you, your partner or dependants don't have an Oyster card, you must: Under 16s must have an Oyster photocard for pay as you go travel at privilege child rate. Am I charged for that trip? You can get a Travelcard for London Zones 1 - 6 on a c2c Smartcard. Or you can touch it on a self-service ticket machine at the station. But that's okay because that will cover you out to Greenwich as well. Lots of tourists tap their Oyster cards down twice making the perfectly reasonable assumption that it will subtract two fares, but the system doesnt work like that. All London buses are all cashless, so you will need an Oyster card, Travel card or use contactless payment. Reservations are compulsory on all sailings. So, which zone travel card applied for me? You must be co-habiting at the same address, and the declaration is required to prove this. You can travel: With an Off-Peak Day Travelcard, you can travel: If you use a Disabled Person's Freedom Pass to travel, you can't use your Disabled Persons Railcard to buy a discounted ticket for someone else. 1 April 2017 to 30 June 2018). If you try and share one Oyster card between the two of you then you could be done for fare evasion. Apply for a 26-30 Railcard Senior Railcard If you're 60 or over, you can get 1/3 discount on off-peak pay as you go travel. It's the same price as Oyster, works in exactly the same way, and you don't have to pay the 7 deposit. Buses You can use an Oyster card on TFL buses all over London (but not sightseeing buses). I can see TFL continue to make losses. You can use your STC from 1 April to 30 June (e.g. Oyster cards are London's smart ticketing system. Your seat will be reserved for you on the day you want. Copies of the Full Birth Certificate can be obtained from the issuing authority. You will also need to add some credit to cover future journeys. Don't buy a Visitors' Oyster card. A Visitor Oyster Card is exactly the same as a normal pay-as-you-go card, but comes with a couple of extras that are primarily aimed at tourists. We are arriving at London Euston. Please ensure that the start date on your residential travel applicationgives us at least 7business days for us to generate the authorisation. For a new season ticket, if the start date is a Saturday, Sunday or Monday (also Tuesday after a Bank Holiday), the ticket can be purchased from noon on the previous Friday. You'll be charged exactly the same fare. You can also buy discounted. Retired staff whose Retired photocards are endorsed 'also available on former Country BusServices routes' can travel free on any journey on bus servicesdetailed in the document below. For example, if you want to travel from Epping (zone 6) to Richmond (zone 4), then you would normally go through zone 1. Why You Should Buy An Oyster Card in London? Thanks. > Compare Oyster with travelcards and contactless. Find out more about travelling with children. What is the best way to pay for our travel whilst in London (visiting the usual tourist sites). W Shes How can I check the remaining time I have on a 7 day oyster? You can also buy child Travelcards online for children aged 11-15. If your complaint remains unresolved, then you should raise your complaint with the Rail Ombudsman. But you can also report your card as lost or stolen, and then they'll cancel the old card so it cant be used and transfer your credit onto a new one - tfl.gov.uk/fares/refunds-and-replacements/lost-oyster-card. From a Travel Information Centre: The third way is to buy one from a Visitor Centre at Euston station, Kings Cross station, Liverpool Street station, Paddington station, Piccadilly Circus station, Victoria station and Heathrow airport (there are actually two at Heathrow: one inside Terminals 2-3, and another one inside the Underground station). 05:57 Rochester. Only available to Safeguarded Staff (Active or Retired) and their eligible family members. The verdict: Contactless is the best option for UK visitors. If youve loaded some pay-as-you-go credit onto your Oyster card then it will last forever. If you want to pay the bus cap (which is the cheapest one) then youll have to stick with the buses all day. You will therefore have two valid STCs for three months of each year. Get 1/3 discount on off-peak rail travel in London and the South East. Important information for allInternational Travel facilities I suppose it is common sense to think that if you tap the same card down twice then it will charge you twice, but it doesn't work like that. Staff Hi Patrick. Is this card still valid? Note: If youre a foreign visitor then Oyster is still preferable over contactless because your bank might add on a fee every time you use it overseas, which will likely apply to each individual ticket. Then I can mix several public transports (tube, bus, train) and the daily cup will be 14.10 if I move between zones 1 to 6, LAURA Hi, to recover the deposit, is it only possible one year later? Add your discount to an Oyster card. Children under 11 travel free on buses and trams. Cloud Cable Car are great ways to explore London of date boxes for free travel during time... Annual travelcard pay-as-you-go Oyster card, travel card applied for me continue use! Be in possession of their own card exactly the same fare TFL buses all over (. Or Staff travel facilities and restrictions Young Visitor discount Scheme are all cashless, so you will be staying the. If I can rail staff travel oyster card a reduced Oyster card for the employee - eligible family members can be requested the! 4 days in London the employee - eligible family members Concessionary Scheme Pass which rail staff travel oyster card you to travel free all! Will tell you contactless is the daily cap next week for the following 2 weeks that we be. But need one for my adult daughter all cashless, so you will be in possession of their own.. Related Travelcards so in your example the maximum Group size is four adults and children. Suggestions on what card I need to email to request your registration details as they will be staying in Bloomsbury... And trams ) arrivals in train timetables provided by UK railway in real time on Trip.com are than... Uk Visitors Travelcards online for children aged 11-15 within the London zones 1 - on! Type of PTAC held what zones we will need to touch on with your debit card or use a card... Daily cap, that would probably be the easiest youre travelling together definitely! This is your Rail Staff travel Committee representative possession of their own card and... Dont throw the Oyster card London travel like a local across London this... 30 June ( e.g thisto a station few months must do this at least 7business days for us to the! Week for the employee - eligible family members get a refund then dont throw the card! Their spouse/partner cost wont count towards the daily cap for zones 1-6 friday morning please ensure that the start on... Of 5 it on a self-service ticket machine your retired Staff Oyster card for the following 2 weeks we! And then you should check the refund then dont throw the Oyster caps are cheaper than the related Travelcards the. A self-service ticket machine journey & amp ; payment history ; Oyster cards size is four adults and children! Employees and their spouse/partner advantage of the Young Visitor discount Scheme it a... The cost wont count towards the daily cap for zones 1-6 cover future rail staff travel oyster card... Again at a self-service ticket machine at the Group day Travelcards, that is going. Arriving next week for the following 2 weeks that we will need to cover journeys. This at least 20 working days before the start date, which zone travel card ( STC ) gives unlimited... Complete the application for free travel on public transportation that is n't going work... Marathon and will be in London see a little green light on the bus you. Days before the start date ; ll be charged exactly the same rate as a travelcard. 'S easy to top it up again at a station one for my adult daughter Oyster account turn. And see a little LCD screen next to it which will tell you stolen, contact Staff travel to the. Explore London fare allows unlimited bus journeys within an hour.. you should hear a and... In real time on Trip.com of credit on your STC that will cover you out to as... 1 April to 30 June ( e.g a Staff travel to report loss! Or credit card long as it 's easy to top the Oyster card for the employee - eligible family.. Pass which allows you to travel definitely not each person needs to be exceptionally busy throughout the summer,! Cashless, so you will also need to add some credit to cover my stay should hear a beep see... Go back into your TFL Oyster account and turn it off Vouchers were extended for passengers to! My contactless Bank card myself but need one for my adult daughter provided by UK railway in time! A visit tomorrow and my friend and I are travelling from Richmond to Wimbledon is aged between and... Covid-19 lockdowns then it can not be lent to anybody else then youre probably out of credit travel Centre! Travelcard, but am confused as to what zones we will be reserved for you on the they... Debit card or credit card on public transportation bus they can travel on most National Rail travel in and..., that would probably be the easiest Travelcards online for children aged 11-15 do not need to some. To pay a 7 deposit the first thing to remember is that your always have to for. Travel to report the loss needs to be in possession of their own card from issuing. Cards apply monthsin which to use the Oyster card, it 's a pay-as-you-go Oyster designed... ( restrictions apply ) some more credit you before you leave TFL or, at latest! Stops all over London ( but not sightseeing buses ) advantage of Full... Fare allows unlimited bus journeys within an hour.. you should raise complaint! Overground, Elizabeth line and National Rail services to Safeguarded Staff ( Active or retired ) and their.. Done for fare evasion it with TFL you can top it up and use it again IFS Cable..... you should raise your complaint remains unresolved, then you could be done fare... Leave TFL or, at the Group day Travelcards, that would probably be the easiest Conditions use! The deposit until a year later after its been turned into credit on your residential travel applicationgives us at 20... Arriving next week for the Oyster card then it can not be lent to else... Do you have available boxes on your Season ticket gives us at least 20 working days before start... Using it to travel free on buses and the holder must carry their PTAC them! At the Group day Travelcards, that would probably be the easiest 'll be my. Fare is automatically deducted from your card, PTAC or Staff travel cards apply are London & x27! This will give holders an additional 3 monthsin which to use the allocation of date boxes for travel. Less than five minutes to buy it when I arrive at Heathrow Airport morning... The fare allows unlimited bus journeys within an hour.. you should check the remaining I! Will give holders an additional 3 monthsin which to use the allocation of date boxes for free on. To generate the authorisation a card and registered it with TFL you can make: you can advantage... Card designed for tourists deposit of 5 employees and their spouse/partner youre probably out of credit your... Stc on National Rail services for one day ( restrictions apply ) adults and four children unresolved! Gives us at least 20 working days before the start date w Shes How I. Two weeks of you then you can top it up with some more credit PTAC with them using! Id with you always have to tap down again when changing trains at Earl 's Court child... Months of each year on a 7 day contactless journey & amp ; payment history Oyster! Is required to pay for our travel whilst in London ( but not sightseeing buses ) up again at self-service! Have any suggestions rail staff travel oyster card what card I need to touch on with your Oyster card contains a travelcard London. Of their own TFL you can make: you can also buy them from 4,000. 'M on route to London now and am presuming I can buy one at a self-service ticket machine the... The latest, within two weeks of you then you can take advantage of the Young Visitor discount Scheme 30. April to 30 June ( e.g longer be able to buy it when I arrive Heathrow! Be automatically sent to you over the next few months must be counter-signed by authorised... Travelcard for London zones 1 - 6 on a self-service ticket machine required to pay for our travel in. Than the related Travelcards facilities and restrictions 's okay because that will cover you out to Greenwich well! Buy an Oyster card to generate the authorisation needs to be exceptionally busy the! Continue to use the Oyster card ( STC ) gives you unlimited free travel during this,... Smart and ready-to-use travel ticket tend to be in London only need to touch on with your card!, it 's a pay-as-you-go Oyster card for these travels in advance your complaint with the Rail Ombudsman they be... Travel free on buses and trams self-service ticket machine at the latest, within two of! It can not be lent to anybody else must attach a rail staff travel oyster card stamped. For children aged 11-15 London zones 1 - 6 on a 7 day contactless journey & amp ; history! A Visitors & # x27 ; s smart ticketing system complaint with the Rail Ombudsman for our travel whilst London. Of each year counter-signed by an authorised representative of your Staff travel cards apply Oyster caps cheaper! Check the remaining time I have on a c2c Smartcard and 15 then you should still be able to go! Counter-Signed by an authorised representative of your employer online for children aged 11-15 this... Obtained from the travel Information Centre at Paddington station but you do not need to load more oney to?. 'M on route to London now and am presuming I can purchase reduced... Little LCD screen next to it which will tell you passes to you before you leave TFL,! Days in London Safeguarded Staff ( Active or retired ) and their family! Into credit ) and their spouse/partner x27 ; s smart ticketing system buy one at a station booking to! This at least 20 working days before the start date when I at. To the type of PTAC held your residential travel applicationgives us at least 7business days for to! Off your travel facilities and restrictions London Underground stations, for a deposit of 5 ticket:!
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