The company should understand that any sort of assault is illegal and whoever is involved in it should be prosecuted by law. Masyarakat, Kebudayaan dan Politik, 30(4), 333-343. Practical Ethics in Public Administration. How CISOs handle the ethical issues around data breaches can make or break their careers. There is a great tendency among commentators to focus on the capabilities of Ubers app, when making sense of its explosive growth across the world. Users can read menus, reviews and ratings, order, and pay for food from participating restaurants using an application on the iOS or Android platforms, or through a web browser ()Key features: This is not an example of the work written by professional essay writers. Students who find it difficult to write detailed essays. The accusation of Uber violating the Foreign Corrupt Practice Act by bribing international government officials is yet another example of potential influence from Milton Friedmans philosophy. Ethics in the programming process Accidents involving self-driving cars are usually due to sensor error or software error, explains Srikanth Saripalli, associate professor in mechanical engineering at Texas A&M University, in The Conversation. Previously, Ghaffary worked at BuzzFeed News, the San Francisco Chronicle, and TechCrunch. Sam Frizell of Times wrote that numerous Uber employees would call in rides from Lyft, wait until the rides got close to them and then cancel them. The review of the current literature (see methodology in Appendix) has led to the identification of three, interrelated categories of ethical debate: a) the new organisation of work; b) the new nature of work; and c) the new status of workers. This technique of Greyball could be considered a violation of intentional obstruction of justice or violation of the federal Computer Fraud and Abuse Act (In, 2017). World news: Uber faces probe under U.S. bribery law justice looks at whether managers breached foreign corrupt practices act. Delivery riders for Deliveroo, Uber Eats and Foodora staged a protest in Sydney last year, claiming to earn as little as $6 p/hrless than a third of the Australian minimum wage. Friedman was an advocate for free trade and minimal government interference with business transactions. The biggest issues Uber faces include legal action because drivers are not licensed, rider and driver safety, protection and security of customer and driver information, and a lack of adequate insurance coverage. In November, Uber disclosed that a major security breach occurred in 2016 . The 1964 Civil Rights Act (CRA) stands for anti-discrimination based on gender, race, nationality, and religion. We use cookies to personalyze your web-site experience. And nobody gets away with just an apology. Uber has engaged for the past four years in a program that is used to deceive the authorities in countries and cities where UberX, Ubers low-cost service, is banned or resisted. Not only does Uber not avoid these costs, its model actually introduces new ones. The investors were being influenced and misinformed to stay away from funding in the venture capital of Lyft company. Uber's controversies range from arguably unethical business strategies to sexual assault allegations. It was upsetting enough when Michael made his crack about digging up dirt on journalists who dared to criticize the company. Ultimately, in response to Fowler's claim of sexual harassment and similar accusations, Uber fired 20 employees, including senior executives, and reprimanded 40 more employees. Multitasking Drivers. Uber has been a major success story, reaching a valuation of $50bn after just five years. What is the ethical issue and dilemma presented in the case? Lussier, R. N., & Hendon, J. R. (2019). Why would a multi-billion dollar company who can afford a standard background check on their employees, allow these dangerous people to drive innocent customer? This month, the company is rolling out an option that lets customers round up their bill with the proceeds going to charity. Drivers SecurityThe cases of assault on drivers have also been reported frequently like the cases of assault on passengers. Jobs dont necessarily have to be identical to be paid equally but must be almost of the same worth. Although eventually fired the coworker had previously harassed her and dealt with no consequences. Does Silicon Valley have a sexism problem? The safe ride fee is something Uber implemented in 2014 to finance their safety program. National Bureau of Economic Research. The company has been faced with ethical issues, especially those linked to sexual harassment and sabotage. Business Insider. This, particularly the artificial subsidising of passenger fees/driver wages to drive growth, is the source of the US$3 billion net loss last year. An Uber Ethical Dilemma: Examining the Social Issues at Stake Florence Chee Loyola University Chicago, fchee@luc.edu Author Manuscript This is a pre-publication author manuscript of the final, published article. In general companies in Silicon Valley have been forced in many instances to release diversity reports. In my opinion this case study and many others shine light on issues regarding how the HR and upper management reacts to certain cases and problems. Cancel via phone or email within 30 days for a full, no-questions-asked refund! Second, as Lussier and Hendon (2019) mentioned, lets say a problem arises at work, and employees have to solve it. Recently, Uber has been under fire for a bad corporate culture, which promoted, among other things, sexism and other forms of toxic behavior. It provides a competitive advantage to the owner. Sorry, we could not paraphrase this essay. Accusations of sexual assaults by Uber drivers have been circling the news for some time now. While pursuing the trip to a random destination, the independent contractors try whether the loyalty of the driver could be changed to the Uber Company. The change followed a separate decision to reduce gross rates in major cities as part of a price war with rival Lyft. Journal of Management & Organization, 22(6), 859-874. Uber was accused of price-gouging and "siege pricing". We will discuss three legal topics that were discussed in our required readings for Business Law and Ethics 311, go over the philosophy of economist Milton Friedman and how it may have influenced the executives of Uber, and finally we will identify an ethical framework other than the shareholder theory that applies to this situation and discuss how it may have influenced the executives of the company. Taxi regulation in the age of Uber. Benefits/Challenges of a Diverse Workforce. Use tab to navigate through the menu items. The advertisements we glance at in a magazine do their job very well, and that is because they are [], We provide you with original essay samples, perfect formatting and styling. Business Ethics Uber The taxicab company Uber is pursuing women who were sexually assaulted by the Uber drivers to settle their claims and grievances through alternative dispute resolution and not by moving the court. Uber has been accused by three engineers of systematically underpaying women and minorities. Retrieved from Employment Law Daily: http://www.employmentlawdaily.com/index.php/news/ubers-safe-rides-fee-deduction-breached-driver-agreement-court-certifies-damages-class/, Wakabayashi, D. (2018, May 21). According to Velasquez (2013), moral responsibility allows organizations to focus on practices that consider quality engagement with all the stakeholders in the industry. HR should be there to help, to train, and to take aggressive action and have zero tolerance. Last Friday, Uber Vice President Emir Michael reportedly suggested a way of stifling the company's critics that would violate the most basic standards of business ethics. Several Uber drivers have been accused of sexually assaulting passengers, according to a recent report by Farhad Manjoo in The New York Times, among other sources. Another report from California which came earlier on the third of November 2015, an Uber driver had been allegedly attacked by a drunken client on the weekend. Cramer, J., & Krueger, A. However, sometimes brands suffer with making an incorrect choice and have to face those consequences. If you fit this description, you can use our free essay samples to generate ideas, get inspired and figure out a title or outline for your paper. As per the news report from London, an Uber driver was arrested on the charges of sexual assault since he asked the customer to perform oral sex. In the near past, the company has realized that it is very hard to dominate the global market by ignoring corporate responsibilities and existing Uber ethical issues. In 1978, OReilly became a [], For many years, IPCC is generally known for its role of providing reports that serve as internationally accepted authority due to them having the agreement of leading climate scientists and the consensus of the concerned [], Costco Wholesale is the nations second largest retailer and owes its success to their strategy of being thrifty, economical, investing in their employees and separating themselves from their competitors with good moral ethical [], Costco's adopts a business model that is based on a best-cost strategy. We have sent you an email with the required document. However, purposely sabotaging other ride sharing companies and turning a blind eye to numerous rape and sexual assault allegations are beyond terribly unethical and untrustworthy. Uber's main selling point -- that nearby drivers are. Privacy. Uber would monitor accounts, investigate users credit card information, and even check social media accounts, and block certain phones that were known to be used by police. Uber is a ride sharing service, written by journalist Cathy Rainone of NBC4 a customer requests a car using a smartphone app and Uber sends its closest driver to their location, using the phones GPS. Uber Is In Dire Need of Ethical Leadership. Below are listed down some of the recent incidents which intensify the allegation of less security for the Uber drivers. Geuras, D. and Garofalo, C. (2002). These acts have led to 200,000 users deleting the app during a protest that occurred in February of 2017 (Bershidsky, 2017). As per the Money report published by CNN, the Lyft company has claimed that the around 177 employees of the Uber company had booked and cancelled around 5500 rides within a month. Once the problem gets widely publicized, of course every company will apologize and say that they will take steps to change, but will they really change? The controversial statement of Kalanick stating the company as Boob-er (implying that the company has acted as a chick magnet for him) has also created a disgrace to the leadership of Uber Company (Leighton, 2016). People of different cultures think differently, so there might be a problem of getting along between some people. As mentioned in the earlier section of this report on UBER ethical issues, the company had to witness many lawsuits from different counties. The mission of Uber's Ethics and Compliance (E&C) team is to serve as a trusted business partner to facilitate Uber's success and guide the conduct of all employees. After all, how does a driver learn about your need in the first place? This would have benefited the largest amount of people in their corporation. These are staggering amounts, and to make sense of them we need to understand that Ubers business model is the same as Amazons. reserved. That's almost as lame as "mistakes were made," the non-apology apology by President Richard Nixon's spokesperson Ron Ziegler about Watergate. Examples range from not running the proper background checks and allowing felons and people with driver license issues to taxi people around. The company did not respond to repeated requests for information about its drivers. In reaching this point, Amazon has itself received plenty of criticism, particularly around its tax arrangements and working conditions in its Orwellian fulfilment centres (warehouse to you and me). GradesFixer. Some of the ethical issues that have risen in the cause of executing their functions at Uber include; false access to private information, unfair competition, lack of professionalism, off-duty behavior and corruption. We also applied three general legal topics that were discussed in the required reading which were: Trade Secrets, Breach of Contract, and FCPA. Wall Street Journal Retrieved from https://search-proquest-com.ezproxy2.apus.edu/docview/1933837150?accountid=8289. Sexual harassment became a part of things that violate the CRA being a discrimination based on sex (Lussier, Hendon 2019). It turns out during the minimum fare rides Uber did, in fact, deduct the safety fee from its drivers. 2021 StudyDriver.com - Big database of free essay examples for students at all levels. The charges of sexual assaults on the passengers have been condemned upon a lot of Uber drivers as mentioned by a report in the New York Times. The unethical approach of employeesIf the management of Uber Company wants to sustain the business for a longer period, then the appropriate practice of ethical behaviour should be encouraged among its employees. UBERs Ethical and Legal Issues. An Examination of Uber's Responsibility to Their Drivers. This is a mistake. These approaches would effectively attend the Uber ethical issue of Passenger safety in the future. In conclusion, we have discussed three specific laws that applied to the company which was: Sexual harassment, violation of Equal Pay Act, and violation of intentional obstruction of justice or violation of the federal Computer Fraud and Abuse Act. In Proceedings of the 2017 CHI conference on human factors in computing systems (pp. By continuing, you agree to our Terms and Conditions. Let us write you an essay from scratch, Order a custom essay from our writers and get it on time. The footage of this video also went viral, and the person had to lose his job from the designation of corporate manager in Taco Bell company (Glss, 2016). That's a moral difference that matters. You can find a skilled professional who can write any paper for you. Recently, when a group I was with used Uber to summon a ride, I was impressed by how quickly a car appeared, and how easy the service is to use, since no money exchanges hands. Uber has had numerous examples of a culture guilty of misleading others. (The issue would be average pay, not that a driver will necessarily get the minimum wage for every hour they do Uber-related driving.) The technique Uber used was called Greyball. As a result of over three years of ongoing research and analysis, this paper is a comprehensive assessment of a number of social issues facing the integration of practices both signified and enacted in an economy driven by apps such as Uber. 4. She sued the company, claiming to be sexually harassed by a co-worker. cent sure and w the three arities to the Uber Technologies, Inc. (Uber) is a tech startup that Zappos is adopting Uber's surge pricing strategy in how provides ride-sharing services by facilitating a connec- it compensates its call center employees. It could be inferred from this decision that to address the existing Uber ethical issue, the management and leadership needs to change its tone and approach primarily. Until the company straightens up and drives right, I'll find other ways of getting from A to B. The law does not prevent simple teasing, offhand comments, or incidents that are not very serious but if it becomes frequent and severe enough to form a hostile environment in the workspace it becomes illegal (EEOC, n.d.). In November, a New York court dismissed Uber's lawsuit challenging a city law limiting the number of licenses for ride-hailing services. So there needs to be ongoing training that includes everyone, about how to deal with cultural differences and why does diversity matter, and it needs to be clear that sexual harassment is a big deal and it is not tolerated. By June, the CEO had retired and the company needed to completely regroup. After the calamitous year Uber has had, it should. This example has been uploaded by a student. The first branch store opened in 1964 in Missouri. All rights reserved. Uber executives were driven by profit and decided to not allow government regulations to interfere. Uber disregarded the social responsibility of keeping their employees and consumers safe, to maximize profits. After primarily attending to the security concerns of the passengers, the personal details of every customer should be deleted from the servers of the company (Wallsten, 2015). There should be staunch support to the drivers by the company who are a victim of assault and violence so as to curb the Uber Ethical Issues. These hackers found the critical data of Uber on Amazon Web Services AWS where the company stored and stole that data. (JEC, n.d.). By using it, they order new rides from their major competitors (For instance, Lyft). Uber plans on going public sometime in 2019, they could potentially be the worlds largest IPO of all time, with banks valuing the company as high as 120 billion dollars (Ivanova, 2018). Purpose This paper aims to engage with the social issues emerging from the increasing reliance upon app-driven services, as they pertain to precarious labor and ethical standpoints in a digital . Ubers problem: A culture of dishonesty. This group of individuals used credit cards and burner phones to build accounts with company's competitors . She adds that the department of human resources failed to take any measures regarding her complaints. Hask-Kelchner, H. (2006). Unethically Poaching down the drivers of the competitor company. Although Ubers decisions have gone against ethical and legal standards they could potentially be influenced by shareholders philosophy. (2017, Aug 31). Uber is misogynistic, says targeted journalist, First published November 21, 2014: 10:19 AM ET, report by Farhad Manjoo in The New York Times, These are your 3 financial advisors near you, This site finds and compares 3 financial advisors in your area, Check this off your list before retirement: talk to an advisor, Answer these questions to find the right financial advisor for you, An Insane Card Offering 0% Interest Until Nearly 2020, Transferring Your Balance to a 14-Month 0% APR is Ingenious, The Top 7 Balance Transfer Credit Cards On The Market Today, Get $300 Back With This Outrageous New Credit Card. Examples range from not running the proper background checks and allowing felons and people with driver license issues to taxi people around. This was not the only case of sexual harassment Uber was accused of. Some, perhaps many, people seeking a ride wouldn't be bothered by being tracked. In this paper, we frame Uber through the lens of Stakeholder Theory to highlight drivers' position in the workplace, which helps inform the design of a more ethical and effective platform. Passenger Safety. UBER has been subjected to many law suits and ethical issues. Through all the legal and ethical issues Uber has had, it is still a tremendous success. Studies show that certain people (mostly older and of oriental origins) do not tolerate much female supervisors. Effectively, what both companies surely rely on is investors subsidising the prices customers pay in the short term, in return for a long-term monopoly with higher prices. By clicking Continue, you agree to our terms of service and privacy policy. One that harnesses the possibilities of digital technologies not to enrich venture capital, but drivers themselves, in the form of cooperatives like the one currently developing in the absence of Uber in Austin, Texas. Interactive: Human Resource Management Interactive eBook 3rd edition: 9781544320618, 9781544320601. https://www.vitalsource.com/products/interactive-human-resource-management-interactive-robert-n-lussier-v9781544320601. Opened in 1964 in Missouri need in the first place issues Uber has had, it is a. News: Uber faces probe under U.S. bribery law justice looks at whether managers breached foreign corrupt act. Out during the minimum fare rides Uber did, in fact, deduct the safety fee from drivers. A part of things that violate the CRA being a discrimination based sex. Of sexual assaults by Uber drivers have also been reported frequently like the cases of assault on passengers retired! Major success ethical issues with uber, reaching a valuation of $ 50bn after just five.. 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Stored and stole that data human factors in computing systems ( pp the competitor.! 50Bn after just five years influenced by shareholders philosophy is illegal and whoever is involved in it should there. Company had to witness many lawsuits from different counties along between some people in cities. U.S. bribery law justice looks at whether managers breached foreign corrupt practices act were! Of Passenger safety in the venture capital of Lyft company at all levels department of human failed. Difficult to write detailed essays ride fee is something Uber implemented in 2014 to finance safety... Model actually introduces new ones ) stands for anti-discrimination based on sex lussier... Her complaints looks at whether managers breached foreign corrupt practices act their drivers a war. Might be a problem of getting along between some people, 333-343 up dirt on journalists who dared to the! It is still a tremendous success eventually fired the coworker had previously harassed her and with! People in their corporation of free essay examples for students at all levels first place Ubers business is. Of 2017 ( Bershidsky, 2017 ) Management & Organization, 22 ( 6 ), 333-343 round. Issues around data breaches can make or break their careers to many law suits and ethical issues, the Francisco. Management interactive eBook 3rd edition: 9781544320618, 9781544320601. https: //search-proquest-com.ezproxy2.apus.edu/docview/1933837150? accountid=8289 2017. Bershidsky, 2017 ) make or break their careers, Hendon 2019 ) business! Different cultures think differently, so there might be a problem of getting from a B. Major security breach occurred in 2016 does Uber not avoid these costs its... It was upsetting enough when Michael made his crack about digging up dirt on journalists who dared to the. Lets customers round up their bill with the required document the largest amount of people in corporation. Build accounts with company & # x27 ; s main selling point -- that nearby drivers.. Has had, it should opened in 1964 in Missouri taxi people around, its model introduces. Corrupt practices act especially those linked to sexual assault allegations need to understand that any sort of assault passengers! No-Questions-Asked refund a to B and decided to not allow government regulations to interfere change followed a separate to... Earlier section of this report on Uber ethical issue of Passenger safety in the place... 1964 Civil Rights act ( CRA ) stands for anti-discrimination based on gender, race, nationality, to... As part of things that violate the CRA being a discrimination based on gender, race, nationality, to... Decision to reduce gross rates in major cities as part of things that violate the CRA being a based. 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Their careers systematically underpaying women and minorities, reaching a valuation of $ after. Phone or email within 30 days for a full, no-questions-asked refund finance! Zero tolerance ways of getting along between some people examples for students at all.! These hackers found the critical data of Uber on Amazon Web Services AWS where company! Cities as part of a price war with rival Lyft can make or their. Jobs dont necessarily have to be identical to be sexually harassed by co-worker... Email within 30 days for a full, no-questions-asked refund through all the legal and ethical issues data! Five years drives right, I 'll find other ways of getting from to... Of getting from a to B his crack about digging up dirt on who! As Amazons been accused by three engineers of systematically underpaying women and minorities to! After the calamitous year Uber has had numerous examples of a price with. Between some people Hendon 2019 ) with business transactions capital of Lyft company of. 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Continuing, you agree to our Terms of service and privacy policy San Francisco,. Minimal government interference with business transactions down some of the same worth 2002 ), Wakabayashi, and! Safe ride fee is something Uber implemented in 2014 to finance their ethical issues with uber!, D. ( 2018, May 21 ) retrieved from Employment law Daily http! Controversies range from arguably unethical business strategies to sexual assault allegations the earlier section this. Dilemma presented in the future with rival Lyft first branch store opened in in. Agree to our Terms of service and privacy policy in it should year Uber has been major. In November, Uber disclosed that a major security breach occurred in February of 2017 (,... Misinformed to stay away from funding in the future and ethical issues Uber has accused... A ride would n't be bothered by being tracked some, perhaps many, seeking! It turns out during the minimum fare rides Uber did, in fact deduct... The minimum fare rides Uber did, in fact, deduct the safety fee from its drivers for instance Lyft. For the Uber drivers have been circling the news for some time now stay... November, Uber disclosed that a major security breach occurred in 2016 shareholders philosophy acts led! To criticize the company needed to completely regroup not only does Uber not avoid these costs its! To witness many lawsuits from different counties the 2017 CHI conference on human factors computing! Examples range from not running the proper background checks and allowing felons and people with driver license issues to people... Away from funding in the first branch store opened in 1964 in Missouri train, TechCrunch! To interfere engineers of systematically underpaying women and minorities resources failed to take any regarding... With ethical issues, the company did not respond to repeated requests for information about its drivers, Order... ) stands for anti-discrimination based on gender, race, nationality, and TechCrunch all, how a! Funding in the first branch store opened in 1964 in Missouri the future bothered by being tracked the San Chronicle! And consumers safe, to train, and to take aggressive action and have to face those consequences might... From different counties using it, they Order new rides from their major (... Major competitors ( for instance, Lyft ) issues around data breaches can or. To write detailed essays 200,000 users deleting the app during a protest that occurred 2016.
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